FPF:UBKKB051 Services of Libraries and Info - Course Information

UBKKB051 Services of Libraries and Information Services

Extent and Intensity

10/0/0. 6 credit(s). Type of Completion: zk (examination).

Teacher(s)

PhDr. Mgr. Marie Šedá (lecturer)

Guaranteed by

PhDr. Mgr. Marie Šedá
Institute of The Czech Language and Library Science – Faculty of Philosophy and Science in Opava

Prerequisites (in Czech)

Požadavky na studenta v průběhu semestru a kritéria pro hodnocení: výuka předpokládá průběžnou přípravu studenta. Kvalita výuky je systematicky prověřována formou testů, prezentací zadaných referátů aj. Podmínkou získání zápočtu je úspěšné vykonání zápočtového testu a aktivní účast na cvičeních. Uspěje-li student u zápočtového testu, získá automaticky zápočet. Neuspěje-li student, má nárok na jeden opravný zápočtový test. Testy jsou zaměřeny na problematiku služeb.

Course Enrolment Limitations

The course is also offered to the students of the fields other than those the course is directly associated with.

fields of study / plans the course is directly associated with

• Library Science (programme FPF, B7201 InSK)

Course objectives

Students will become familiar with the legislative definition of library and information services to their specifics, the current standards of public library and information services (VKIS). They know the current concept of KIS, the information needs of users, their typology and categorization. Based on the statistical outputs libraries, students learn about their use to the design of services. They will focus on KIS in the electronic environment.

Syllabus

• Information services
  Information needs
  Typology of information services in libraries
  Public information services
  Public relations

Literature

required literature
• 3. SOLAR, J. Okolo pultu. Praha : FINIDR, 1996. info
• 1.ČERNÁ, M. STÖCKLOVÁ, A. Služby knihoven a informačních středisek. Praha : Univerzita Karlova, 1992. info
• SMETÁČEK, V. Informační potřeby a jejich optimální uspokojování. Praha : Univerzita Karlova, 1990. info

recommended literature
• VOSOBA, P. Dokonalé služby : co chtějí zákazníci. Praha, 2004. info

Teaching methods

Lecturing

Assessment methods

Grade
Test

Language of instruction

Czech

Further comments (probably available only in Czech)

The course can also be completed outside the examination period.
Information on the extent and intensity of the course: Přednáška 10 HOD/SEM.

Teacher's information

Criteria for mastery test: The conditions for the test, seminar paper of A4 5 on a given topic. The oral exam is focused on the content of lectures and basic literature and emphasis on students' orientation in the field.

Activity	Difficulty [h]
Přednáška	12
Summary	12

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