UVSRPEP129 Intercultural Management

Faculty of Public Policies in Opava
Summer 2012
Extent and Intensity
2/0/0. 3 credit(s). Type of Completion: z (credit).
Guaranteed by
PhDr. Ing. Aleš Mateiciuc, Ph.D.
Institute of Public Administration and Social Policy – Faculty of Public Policies in Opava
Course Enrolment Limitations
The course is offered to students of any study field.
Course objectives
The subject introduces issue of work in multicultural environment and international organizations and processes used in the field of intercultural management. The subject should explain rules and processes of effective manager work in multicultural environment. The concept of processes of globalisation and internationalization is way-out. The multicultural involvement and perspective of management are stressed and concept of intercultural management as specific manager discipline is presented. The concept of national culture, national identity and mentality are explained and principal elements of national cultural, cultural dimension and national cultural diversity are described. Hall´s, Hofstede´s and Trompenaars´s models of cultural dimensions and some other models are presented. The attention is also paid to important differences between national cultures for managers and specialists working in international and multicultural environment, issue of cultural diversity, cognition and respecting of other national cultures, confrontations with foreign culture. The effective strategy of coping with mental stress when working abroad and in multicultural environment, intercultural communication, its effectiveness and barriers are presented. The course includes also issue of usage of ethics and etiquette in intercultural management, management of international operations and operational management in multicultural environment. The characteristics of selected national cultures are also presented.
Syllabus
  • 1. Globalisation processes and internationalisation as a feature of whole-world development
    2. International and multicultural involvement in management
    3. General concept of culture and delimitation of organizational and national culture
    4. The subject and purpose of intercultural management as special manager´s discipline
    5. Hall´s concept of national culture
    6. Hofstede´s cultural dimensions theory and its use in manager practice
    7. Trompenaars´s cultural dimensions
    8. Meeting cultural diversity and effective strategy of managing of cultural shock
    9. Intercultural communication, its effectiveness and barriers
    10. Characteristics of selected national cultures important from the organizational process point of view
    11. Manager processes used in management of international and multicultural organisations
    12. The usage of intercultural and manager approaches in public administration
Literature
    required literature
  • Instrukční film o Trompenaarsově dimenzích národní kultury. info
  • ŠRONĚK, I. Kultura v mezinárodním podnikání. Praha: Grada Publishing, 2001. ISBN 80-247-0012-3. info
  • Nový, I. a kol. Interkulturální management. Lidé, kultura a management. Praha: Grada Publishing, 1996. ISBN 80-7169-260-3. info
    recommended literature
  • MATEICIUC, A. Interkulturální management. Elektronický studijní text pro studující ÚVSRP. Opava: FVP SU, 2008. info
  • MORGENSTERNOVÁ, M., ŠULOVÁ, L. a kol. Interkulturní psychologie. Rozvoj interkulturní senzitivity. Praha: Karolinum, 2007. ISBN 978-80-246-1361-1. info
  • Průcha, J. Interkulturní psychologie. Praha: Portál, 2004. ISBN 80-7178-885-6. info
  • ZADRAŽILOVÁ, D. Mezinárodní management. Praha: Oeconomica, 2004. ISBN 80-245-0683-1. info
  • PICHANIČ, M. Mezinárodní management a globalizace. Praha: C.H. Beck, 2004. ISBN 80-7179-886-X. info
  • HODGETS, R.M., LUTHANS, F. International Management, 3rd ed. New York: McGraw-Hill, 1997. info
  • MOLE, J. Jiný kraj, jiný mrav. Praktický průvodce podnikatelským prostředím a zvyk-. Management Press Praha., 1995. ISBN 80-85603-86-1. info
Language of instruction
Czech
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Teacher's information
The students are supposed to participate actively in group discussions. The knowledge of fundamental principles of theory of management is welcome pre-requisite. The pre-exam credit will be obtained after writing seminar paper in extent 3-5 pages. The use of student's own experience from encounter with different national culture is valued positively.
The course is also listed under the following terms Summer 2011.
  • Enrolment Statistics (recent)
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