UOGK051 Nursing Management

Faculty of Public Policies in Opava
Winter 2017
Extent and Intensity
0/0. 2 credit(s). Type of Completion: zk (examination).
Teacher(s)
doc. Ing. Viera Jakušová, Ph.D., MPH. (lecturer)
Guaranteed by
doc. Ing. Viera Jakušová, Ph.D., MPH.
Institute of Paramedical Health Studies – Faculty of Public Policies in Opava
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The course combines theoretical and practical lessons. It provides an overview of modern applied management in health care with an emphasis on human resource development, managerial skills, and strategic management methods/techniques in health care, including practical implementation. Special attention is paid to current trends in quality management in health care and evaluation of quality of health care. Learning outcomes: Professional knowledge: The student is able to explain the functions of management and their significance for workplace operations, to describe decision-making processes and strategies, to summarize ethical principles governing health care, decision making, research and the use of creative products of other professionals, to explain communication strategies related to patients, colleagues, superiors, suppliers etc., to describe the processes of quality implementation and enhancement in organizations, to describe the implementation of risk management in organizational processes. Professional skills: On completion of the course the student is prepared to effectively communicate and co-operate in a health care team, to efficiently manage the nursing team in shifts and to follow established standards, to prioritize nursing care, to design plans effectively based on defined criteria, to delegate and evaluate outcomes of nursing care and make appropriate adjustments, to actively foster patient comfort and safety for all people in the working environment (including self). As a member of a multidisciplinary team, the student will be able to solve practical issues in their profession at the operational level of management and to employ quality of care assessment tools. They will be able to provide information and arguments and to implement information technology for everyday purposes. They will be able to provide basic support to probationers (student nurses) in clinical placements. General ability: The student is able to plan, organize, manage, control, make decisions and evaluate nursing care provided by themselves and the health care team, including prioritization. The student is able to participate in quality enhancement and facilitation of safe care. They are able to meaningfully support patients and their relatives, as well as student nurses. They are capable of acting in complex, demanding and challenging situations, of managing human resources and adequately addressing complaints filed by care users. Competence: According to Act No. 55/2011 Coll., Section 3, nurse graduate performs the following within the scope of their professional competence: a) provides defined health care in compliance with law and current standards, b) maintains patient records and other reports resulting from other acts of law, c) handles the information system used in the health care facility, d) provides information to the patient in accord with professional competence, or relates doctor´s instructions to the patient, e) participates in practical training of students in study programs designed to achieve the legal ability to pursue a health profession, f) participates in the preparation of standards. In the domain of management and decision making, the graduate is able to prioritize working tasks, co-operate in a health care team and foster its efficiency, work as a partner, set priorities for others and manage their work, demonstrate management skills, be a role model in nursing, demonstrate flexibility, initiative and creativity, introduce enhancements in clinical practice, act responsibly and resolve challenging situations, provide arguments for their decisions, implement concrete care of the client/patient, appropriately address complaints, learn and educate less experienced colleagues, manage human and other resources efficiently, follow and support personal, professional and organizational standards.
Syllabus
  • Lectures:
    1. Introduction to management - conceptions of management, applied management (health care, nursing), levels of management, core structure of management skills. Leadership. Management. Manager profile - management skills.
    2. Functions of management, systems approach in management. Leadership and following. Corporate culture in health care. Functions of leadership, power. Controlling.
    3. Decision making and problem solving. Managerial decision making. Methods and techniques in strategic management - SWOT analysis, PEST, force field, Delphi technique. Project management.
    4. Ethical and legal issues, ethics of decision making in management.
    5. Health care organizations, description and orientation in the organizational structure. Organization - organigrams, interactions and communication in organizations.
    6. Human resources (HR) management I - basic tasks of HR management, staffing and recruitment, discrimination in recruitment. Personnel management. Power, politics and influences.
    7. Resource management. Information management, IT and the human-IT interface.
    8. Communication in management, negotiations. Introduction to managed care and its tools.
    9. Strategies, methods and forms of nursing care provision. Planning and scheduling of nursing staff, ward management.
    10. Human resources management II - development and evaluation of employees, formation of vacancies and job opportunities, supervision, mentoring, coaching.
    11. Internal and external factors influencing contemporary nursing. Sustainability.
    12. Planning - vision, strategies and goals, marketing (marketing mix, advertising in health care). Change management, reengineering, resistance to change, strategies reducing resistance to change. Benchmarking.
    13. Team building through communication and partnership. Team work - responsibility, autonomy, authority, leadership and power, advocacy, collective bargaining. Professional role of nurses as patient advocates.
    14. Quality management. Risk management and emergency management.
    15. Interpersonal and personal skills. Consumer - client - patient/community. Conflict and conflict resolution. Delegating power in professional practice. Fulfillment and role-taking.
    16. Self-management: stress and time management. Career management: perception of opportunities.
    17. Lifelong learning for employees, philosophy of a learning organization.
    Seminars:
    1. Communication in management, preparation of negotiations and meetings.
    2. Quality management - designing standards, planning an audit.
    3. Risk management and emergency management - identification of risks, FMEA analysis, implementation into provisions.
Literature
    required literature
  • ŠPIRUDOVÁ, L. Management ošetřovatelství. Vybrané kapitoly. Distanční studijní opora. Opava: SLU, FVP, 2012. ISBN 978-80-7248-861-2. info
  • KRÁLOVÁ, J. Vybrané kapitoly z personalistiky. Distanční studijní opora [online]. c2012, posl. akt. září 2012 [cit. 2012-09-23]. Opava: Slezská univerzita v Opavě, 2012. URL info
  • JAKUŠOVÁ, V. Základy zdravotníckeho manažmentu. Martin: Osveta, 2010. ISBN 978-80-8063-347-9. info
  • KILÍKOVÁ, M. JAKUŠOVÁ, V. Teória a prax manažmentu v ošetrovateľstve. Martin: Osveta, 2008. ISBN 978-80-8063-290-8. info
  • IVANOVÁ, K. Základy etiky a organizační kultury v managementu zdravotnictví. Brno: NCONZO, 2006. ISBN 80-7013-442-9. info
  • GLADKIJ, I. A KOL. Management ve zdravotnictví. Brno: Computer Press, 2003. ISBN 80-7226-996-8. info
    recommended literature
  • ŠPIRUDOVÁ, L. Doprovázení v ošetřovatelství I, pomáhající profese, doprovázení a systém podpor pro pacienty. Praha: Grada, 2015. ISBN 978-80-247-9963-6. info
  • ŠPIRUDOVÁ, L. Doprovázení v ošetřovatelství II, doprovázení sester sestrami, mentorování, adaptační proces, supervize. Praha: Grada, 2015. ISBN 978-80-247-9965-0. info
  • BLAŽEK, L. Management: organizování, rozhodování, ovlivňování. Praha: Grada, 2011. ISBN 978-80-247-3275-6. info
  • CAJTHAMR, V., DĚDINA, J. Management a organizační chování. Praha: Grada, 2010. ISBN 978-80-247-3348-7. info
  • JAKUŠOVÁ, V., SAKOVÁ, J. Manažment interpersonálnych vzťahov v zdravotníckom zariadení. In: Podpora zdravia, prevencia a hygiena v teórii a praxi 6. Martin : Jesseniova LF UK, Beriss, 2009. ISBN 978-80-88866-64-0. info
  • PAUKNEROVÁ, D. a kol. Psychologie pro ekonomy a manažery. Praha: Grada, 2006. ISBN 80-247-1706-9. info
  • SOUČEK, Z., BURIAN, J. Strategické řízení zdravotnických zařízení. Praha: Professional publishing, 2006. ISBN 80-86946-18-5. info
  • JCI. Mezinárodní akreditační standardy pro nemocnice. Komentovaný oficiální překlad. Praha: Grada, 2004. ISBN 80-247-0629-6. info
Language of instruction
Czech
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Information on the extent and intensity of the course: Přednáška 4 HOD/SEM, Seminář 3 HOD/SEM.
Teacher's information
https://elearning.fvp.slu.cz/course/view.php?id=238
Credit requirements: Active participation in seminars (a minimum of 80 per cent). Successful completion of written test.
The course is also listed under the following terms Winter 2016, Winter 2018, Winter 2019, Winter 2020, Winter 2021, Winter 2022, Winter 2023, Winter 2024.
  • Enrolment Statistics (Winter 2017, recent)
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