USESED062 Communication and Intervention Techniques

Faculty of Public Policies in Opava
Winter 2017
Extent and Intensity
1/1/0. 3 credit(s). Type of Completion: z (credit).
Teacher(s)
PhDr. Věra Juříčková, Ph.D. (lecturer)
PhDr. Věra Juříčková, Ph.D. (seminar tutor)
Guaranteed by
PhDr. Věra Juříčková, Ph.D.
Institute of Central European Studies – Faculty of Public Policies in Opava
Course Enrolment Limitations
The course is offered to students of any study field.
Course objectives
The aim of the course is to make the students familiar with the communication and intervention techniques of an intercultural communication, i.e. the communication with the members and groups of heterogeneous ethnic, racial and cultural communities and enable them to cope better with situations which the coexistence with people from different socio-cultural environment brings. The course describes the particularities of the intercultural communication and puts emphasis on comprehension of cultural differences of individual ethnic groups, races and cultures as a strategy of prevention of conflicts. The attention will be paid to a practical training of the communication and intervention strategies with individual groups, to reduction of errors which lead to misunderstanding, to principles and rules how to solve effectively an intercultural conflict. After passing the course, the students will be familiar with the issue of intercultural communication and will be able to use the suitable communication and intervention techniques.
Syllabus
  • 1. Intercultural communication, introduction, terms, definitions.
    2. Particularities of communication with Roma people, principles of communication.
    3. Particularities of communication with Vietnamese people, principles of communication.
    4. Particularities of communication with Slovak people, Polish people, principles of communication.
    5. Particularities of communication with Ukrainian people, Rusyn people, Russian people, principles of communication.
    6. Particularities of communication with Romanian people, principles of communication.
    7. Particularities of communication with Bulgarian people, Croatian people, principles of communication.
    8. Particularities of communication with Hungarian people, principles of communication.
    9. Particularities of communication with Greek people, principles of communication.
    10. Particularities of communication with other new national minorities.
    11. Solving of intercultural conflicts, rules and characterization of conflicts, their prevention, analysis and solving.
    12. Mediation, mediation techniques.
Literature
    required literature
  • ŠIŠKOVÁ, T. Facilitativní mediace. Praha: Portál, 2012. ISBN 9788026200918. info
  • HOLÁ, L. Mediace v teorii a praxi. Praha: Grada, 2011. ISBN 9788024731346. info
  • PRŮCHA, J. Interkulturní komunikace. Praha: Grada, 2010. ISBN 8024730693. info
  • MARÁDOVÁ, E. Multikulturní porozumění. Praha: Vzdělávací institut ochrany dětí, 2006. ISBN 8086991822. URL info
  • KOLEKTIV AUTORŮ. Kdo chce žít v Česku. Praha: Člověk v tísni, 2004. URL info
    recommended literature
  • PRŮCHA, J. Multikulturní výchova - Příručka (nejen) pro učitele. Praha: Triton, 2011. ISBN 9788073875022. info
  • MATOUŠEK, O., KOLÁČKOVÁ, J. a KODYMOVÁ, P. (eds.). Sociální práce v praxi. Praha: Portál, 2010. ISBN 9788073678180. info
  • KELNAROVÁ, J., MATĚJKOVÁ, E. Psychologie a komunikace pro zdravotnícké asistenty - 4.ročník. Praha: Grada, 2009. ISBN 9788024728315. info
  • BULLARDOVÁ, S. Cesta k tolerancii. Bratislava: Kalligram, 2008. ISBN 80-8101-010-6. info
  • VYMĚTAL, J. Průvodce úspěšnou komunikací: efektivní komunikace v praxi. Praha, 2008. ISBN 978-80-247-2614-4. info
  • ŠIŠKOVÁ, T. (ed.). Výchova k toleranci a proti rasismu: zdroje a formy rasismu a netolerance: informace o národnostních menšinách: hry a cvičení pro žáky a studenty. Praha: Portál, 2008. ISBN 9788073671822. info
  • Šišková, T. (ed.). Menšiny a migranti v České republice. Praha: Portál, 2001. ISBN 80-7178-648-9. info
  • PRŮCHA, J. Multikulturní výchova : Teorie - praxe - výzkum. Praha, 2001. ISBN 80-85866-72-2. info
Language of instruction
Czech
Further Comments
The course can also be completed outside the examination period.
The course is also listed under the following terms Winter 2016, Winter 2018.
  • Enrolment Statistics (Winter 2017, recent)
  • Permalink: https://is.slu.cz/course/fvp/winter2017/USESED062