XPEM2769 Quality management

School of Business Administration in Karvina
Summer 2016
Extent and Intensity
0/0. 5 credit(s).
Guaranteed by
Department of Business Economics and Management – School of Business Administration in Karvina
Prerequisites
None
Course Enrolment Limitations
The course is offered to students of any study field.
Course objectives
The course focuses on the practical quality application. The introduction leads students to understand the social significance of quality, the quality indicators and the structure of the current quality management in the Republic with regard to developmental trends and requirements arising from the cooperation with EU countries. The knowledge of international quality standards and their application gives students the necessary orientation in the requirements applicable in terms of market economy and the free movement of goods within the EU and the world. The publication provides a methodology for the implementation of management quality system, environment and safety. There are practical thematic units as a quality manual, auditing methods and techniques of risk prevention and quality optimization within lectures.
Syllabus
  • 1. History and development of quality
    2. Relationship of quality and other disciplines
    3. Global and European quality policy, national quality policy in the Czech Republic
    4. Legislative requirements in terms of quality
    5. Environmental and work safety legislation after entry into the EU
    6. Methods of support and motivation in quality
    7. System standards
    8. Quality manual
    9. Audits
    10. Methods and techniques of analysis and risk prevention
    11. Methods and techniques for quality optimizing
    12. Selected methods and techniques of improving the quality optimization, optimization and evaluation in quality management
    13. Expert´s presentation from practice
Language of instruction
Czech
Further Comments
The course can also be completed outside the examination period.

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