EVSPSPP Social Protocol

School of Business Administration in Karvina
Winter 2014
Extent and Intensity
2/0/0. 2 credit(s). Type of Completion: z (credit).
Teacher(s)
Mgr. Alexandr Burda (lecturer)
PhDr. Krystyna Heinz (lecturer)
doc. PhDr. Vojtěch Malátek, CSc. (lecturer)
Mgr. Lubomír Nenička, Ph.D. (lecturer)
Bc. Ing. Jarmila Svobodová (lecturer)
Ing. Dagmar Zorková, Ph.D. (lecturer)
Guaranteed by
Departament of Economics and Public Administration – School of Business Administration in Karvina
Prerequisites
None.
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
During the study students will acquire a complex knowledge in the area of social and diplomatic protocol. They will be provided with information related to business interaction, especially during concluding contracts, and with norms and rules of social behaviour. Part of the course involves rules of diplomatic protocol and negotiating in international business interaction in trans-national organizations.
Syllabus
  • 1. Psychology of social interaction
    2. Rules of social behaviour
    3. Dress code
    4. Diplomacy and diplomatic interaction
    5. Internal and external state´s organs related to international interaction
    6. Diplomatic privileges and immunities
    7. Diplomatic protocol
    8. Protocol and etiquette in business diplomacy
    9. Etiquette in business interaction with partners coming from foreign firms
Literature
    required literature
  • NĚMČANSKÝ, M. Společenský, diplomatický a obchodní protokol. SU OPF Karviná, 2011. ISBN 978-80-7248-636-6. info
  • ŠPAČEK, L. Nová velká kniha etikety. Praha: Mladá fronta, 2008. ISBN 978-80-204-1954-0. info
  • MATHÉ, I., ŠPAČEK, L. Etiketa. Praha: BB/art, 2005. ISBN 80-7341-564-X. info
  • GULLOVÁ, S., MÜLLEROVÁ, F., ŠRONĚK, I. Společenský styk a diplomatický protokol. Praha:VŠE, 2000. ISBN 80-245-0115-5. info
  • BYSTRICKÝ, Ĺ. Základy diplomacie. Bratislava, Vydavatelstvo Dilema, 2000. ISBN 80-968029-9-2. info
  • NĚMČANSKÝ, M.,. Obchodní jednání a společenský styk. Karviná: SU OPF, 1996. ISBN 80-85879-33-6. info
  • ŠRONĚK, I. Etiketa a etiketa v podnikání, 1. vyd. Praha : Management Press, 1995. ISBN 80-85603-94-2. info
  • TÓTH, Ľ. Protokol a etiketa v diplomacii a obchode. Bratislava THB, 1994. info
    recommended literature
  • SMEJKAL,V., BACHRACHOVÁ, H. Velký lexikon společenského chování. ISBN 978-80-247-1560-5. info
  • WITT, U. Správné chování u stolu. Už žádné trapasy. Praha, GRADA, 2006. ISBN 80-247-1797-2. info
  • KOLEKTIV AUTORŮ. . Diplomatická praxe I. a II. Praha: Ministerstvo zahraničních věcí, 1994. info
  • EIS, Z. Krize všedního dne. Praha:GRADA, 1994. info
  • SMEJKAL, V. Lexikon společenského chování. Praha, GRADA, 1993. info
  • WOLFFOVÁ, I. Moderní společenské způsoby. Bratislava: Nezávislosť, 1992. info
  • BRÁZDOVÁ, D. Zásady společenského chování. Praha, ROAD, 1991. ISBN 80-85385-09-0. info
Teaching methods
Skills demonstration
Assessment methods
Credit
Language of instruction
Czech
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Teacher's information
attendance in seminars 70 %, seminar paper, ongoing test, course credit test
The course is also listed under the following terms Summer 2015, Winter 2015, Summer 2016.
  • Enrolment Statistics (Winter 2014, recent)
  • Permalink: https://is.slu.cz/course/opf/winter2014/EVSPSPP