XCVA2891 Tourism Services

School of Business Administration in Karvina
Winter 2017
Extent and Intensity
0/0. 5 credit(s).
Guaranteed by
Ing. Miroslava Kostková, Ph.D.
Department of Tourism and Leisure Activities – School of Business Administration in Karvina
Prerequisites
none.
Course Enrolment Limitations
The course is offered to students of any study field.
Course objectives
The goal of the subject is to explain the basic concepts, specification, division and characteristics of services involved in tourism and their significance in tourism.
Syllabus
  • 1. Characteristics of services in tourism
    2. Services in travel agencies
    3. Requirements related to the staff
    4. Services in railway transport
    5. Services in air and water transport
    6. Services in traffic and further kinds of transport in tourism
    7. Customs and passport control in tourism
    8. Insurance in tourism
    9. Services aimed at special groups of customers
    10. Services in accommodation
    11. Services in catering
    12. Wellness services
    13. Services in tourist information centres
Language of instruction
Czech
Further Comments
The course can also be completed outside the examination period.
Teacher's information
https://elearning.opf.slu.cz/course/view.php?id=456
  • Enrolment Statistics (recent)
  • Permalink: https://is.slu.cz/course/opf/winter2017/XCVA2891