MU:MU11181 Technics of Manag. Comm. II - Course Information

MU11181 Technics of Managements Communication II

Extent and Intensity

1/1/0. 2 credit(s). Type of Completion: z (credit).

Teacher(s)

Mgr. Eva Dobrušová (lecturer)
Mgr. Eva Dobrušová (seminar tutor)

Guaranteed by

Mgr. Eva Dobrušová
Mathematical Institute in Opava
Contact Person: Ing. Jan Melecký, Ph.D.

Timetable

each even Monday 13:05–14:40 R1

• Timetable of Seminar Groups:

MU11181/01: each odd Monday 13:05–14:40 R1, E. Dobrušová

Prerequisites (in Czech)

MU11180 Technics of Manag. Comm. I && TYP_STUDIA ( B )

Course Enrolment Limitations

The course is also offered to the students of the fields other than those the course is directly associated with.

fields of study / plans the course is directly associated with

• Applied Mathematics in Risk Management (programme MU, B1101)
• Data Analysis (programme MU, Bc-M)
• Mathematical Methods in Economics (programme MU, B1101)
• Mathematical Methods in Economics (programme MU, Bc-M)
• Mathematical Methods in Risk Management (programme MU, Bc-M)

Course objectives

The subject gives students a general view of management techniques that include solving conflicts, negotiation, mediation and negotiation in critical situations. It makes students familiar with typology of interpersonal conflicts and gives students practical skills for solving problems. Introduces students to correct procedures of group work, with work style and teamleading, meeting organization and solving problems in group work. Students will get acquainted with communication basics of coaching, delegation, giving and accepting feedback, style and approaches to leadership, motivation and influencing of people.

Syllabus

• 1. Manager and conflicts solving, conflicts in a workplace.
  2. Techniques for succesful coping and solving of conflicts, style of conflicts solving and choice of solving approach.
  3. Negotiation, strategy and procedure of negotiation.
  4. Mediation in management practice, conflicts, conflict and dispute suitable for mediation, stages and procedures of mediation.
  5. Manager and his team, teamwork, forming and development of the team, team roles.
  6. Work meating, manager as presenter and facilitator.
  7. Techniques and methodes of solving problems in group.
  8. Leadership and development of employee, motivation, influencing and persuasion of employee.
  9. Leading styles, coaching.
  10. Delegation and feedback.
  11. Manager comunication in multicultural surroundings.

Literature

required literature
• Evangelu, J. E., Gasparics, Z. Manažerská komunikace v multikulturním prostředí. Key Publishing. ISBN 978-80-7418-199-3. 2014. info
• Ros, J., Templar, R. Velká kniha manažerských dovedností. Praha. ISBN 978-80-247-1279-6. 2010. info
• Pavlica, K., Jarošová, E., Kaiser, R. B. Versatilní vedení. Dynamická rovnováha manažerských dovedností. Praha. ISBN 978-80-7261-208-6. 2010. info
• Krohe, P. Manažerská komunikace. Opava, 2008. info
• Náhlovský, P., Suchý, J. Koučování v manažerské praxi. Praha. ISBN 978-80-247-1692-3. 2006. info

recommended literature
• J. S. Townsend. Prezentace. Praha. ISBN 978-80-7367-214-0. 2007. info
• V. KHELEROVÁ. Komunikační a obchodní dovednosti manažera. Praha, Grada Publishing a.s. ISBN 80-247-1677-1. 2006. info
• E. HIERHODL. Rétorika a prezentace. Praha, Grada Publishing a.s. ISBN 80-247-0782-9. 2005. info
• T. WIEKE. Rétorika v praxi. Dobřejovice, Rebo Production. ISBN 80-7234-418-8. 2005. info
• Zahrádková, E. Teambuilding ? cesta k efektivní spolupráci. Praha. ISBN 80-7367-042-9. 2005. info
• Jarošová, E., Komárková, R., Pauknerová, D., Pavlica K. Trénink sociálních a manažerských dovedností: metodický průvodce. Praha. ISBN 80-7261-135-6. 2005. info
• Whitmore, J. Koučování: rozvoj osobnosti a zvyšování výkonnosti. Praha. ISBN 80-7261-101-1. 2004. info
• Pease, A. Řeč těla:jak porozumět druhým z jejich gest, mimky a postojů těla. Praha. ISBN 80-7178-582-2. 2001. info
• O'Brien, P. Asertivita. Praha. ISBN 80-85943-67-0. 1998. info

Language of instruction

Czech

Further comments (probably available only in Czech)

Study Materials
The course can also be completed outside the examination period.

Teacher's information

Active attendance at lectures and practice and continuous fulfiling tasking.
Alaboration of seminary work according to setting and its presentation.

Activity	Difficulty [h]
Cvičení	13
Přednáška	13
Summary	26

• Enrolment Statistics (recent)
  
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