YOUR NAME: ………………………………………………………………………………………………………………………………………………….

                            TASK 1 – FINANCIAL SERVICES CHARACTERISTICS

                           (FILL IN THE TABLE ACCORDING TO YOUR OPINION)

                                          CHARACTERISTICS

How should a financial services provider address the issues of financial services characteristics?


                                           INTANGIBILITY


                                                ???


                                          INSEPARABILITY


                                                ???


                                            VARIABILITY


                                                ???


                                           PERISHABILITY


                                                ???


                                       NO POSSIBILITY TO OWN


                                                ???