Mgr. Martina Chylková
Intercultural Communication
  • Syllabus: a link to the course syllabus can be found by expanding the "Info" item to the right below the introductory image on the main page of the interactive course syllabus.
  • You can find the schedule, the teacher (incl. The link to the personal cards), the summary of the course (exams, points ...) after logging in to IS SU using the "Studentby opening a main page of selected course.


  • Organization of lectures: scheduled
  • Communication via email and TEAMS


  • Evaluation 60% of the total score 100 points obtained in the tests.


  • Seminar work                    20 points    30 November 2023
  • Ongoing test 1                   20 points    29 October     2023  16,00 online IS
  • Credit test                           60 points    Written test examination period


  • Study REQUIREMENTS for more details
Chapter contains:
1
Homework Vault
3
ROPOT
2
PDF
4
Web
Teacher recommends to study from 28/9/2023.
Chapter contains:
1
Study Materials
1
Study text
Teacher recommends to study from 28/9/2023.
Chapter contains:
2
Study Materials
1
Study text
Teacher recommends to study from 26/10/2023.
Study now
Chapter contains:
1
Homework Vault
1
ROPOT
2
Study Materials
1
Study text
Teacher recommends to study now - from 30/11/2023.

Block # 1

Block # 2

1 Intercultural communication - history and famous personalities

2 Culture values in various cultures -comparisons

3 G. Hofstede and significance of his culture dimensions

4 Criticital incidents - practical application of dimensions

5 Creating a critical incident based on students´ own experience and presenting it to other students



Block # 3


 1. Define verbal communication and non-verbal communication 

 2. Explain the difference between verbal and non-verbal communication 

 3. Give examples of verbal and non-verbal communication

 4. Describe essentials of effective communication and  the communication techniques

 5. Specify barriers of communication


Block # 4

Business Communication

  • Types - culture differences
  • Presentation skills
  • Telephone skills

Business Etiquette

  • Greetings, introduction, shaking hands, small talk, dress code, etc.

Meetings

Negotiating

Negotiation
Study and explain the misunderstandings. Compare the differences in cultures. Use your knowledge of culture dimensions.

Written communication