The main objective of this course is to introduce students to the individual processes and tasks in personnel management in organizations. Students will learn to implement the activities according to the attached syllabus.
1. Personnel management in organizational context
Historical background of personnel management and human resources
management. Difference between personnel management and human resource
management. Definition and key differences. Role and objectives of
personnel management. Personnel management activities and functions:
operative and managerial.
2. Job analysis
Definition of job analysis. Reasons to invest time in performing job
analysis. Basic steps of job analysis. Job analysis methods and
resources. Procedure of job analysis. Responsibilities of human
resources management. The data collection process. Job descriptions and
specification.
3. Recruitment and hiring process
Definition of recruitment. Steps in the recruiting process. Full life
cycle recruiting. Ways to find candidates. Job application process.
Types of recruiting. Selection process and types of selection methods.
Assessment center - ways and steps. Recruiting and hiring process: a
cost.
4. Performance appraisal
Performance management cycle. Main features of performance appraisal.
Performance appraisal system: tools and techniques. Relationship of
performance appraisal and job analysis. Objectives of performance
appraisal: potential benefits and potential complications. Methods of
collecting data: past-oriented and future oriented. Peer and
self-assessment: principles and criteria. Legal and cross-cultural
implications.
5. Training and development
Training and development process. Training methods of employees. Career
and succession planning. Concept of career. Career management and
development. Need for training and development. Training objectives and
strategies.
6. Motivation and rewards
Types of motivation theories: content and process theories. Maslow’s
Hierarchy of Needs Theory. Herzberg’s Two Factor Theory. Theory X and
Theory Y. Process of motivation. Motivation techniques. Tangible and
intangible rewards. Financial and non-financial methods of motivation.
Employee benefit system.
7. New trends in personnel management
The development of personnel management and new features in business.
New technology and innovations. New trends. Ethical Issues Faced by
Personnel Management.