OPF:CVABPIKO Intercultural Communication - Course Information

CVABPIKO Intercultural Communication

Extent and Intensity

1/2/0. 5 credit(s). Type of Completion: zk (examination).

Teacher(s)

PhDr. Krystyna Heinz (lecturer)
Ing. Dagmar Zorková, Ph.D. (lecturer)
PhDr. Krystyna Heinz (seminar tutor)
Ing. Dagmar Zorková, Ph.D. (seminar tutor)

Guaranteed by

PhDr. Krystyna Heinz
Department of Tourism and Leisure Activities – School of Business Administration in Karvina
Contact Person: PhDr. Janusz Karpeta, Ph.D.

Prerequisites

None.

Course Enrolment Limitations

The course is also offered to the students of the fields other than those the course is directly associated with.

fields of study / plans the course is directly associated with

• Hotel Industry (programme OPF, B6503GAHOT)
• Social Management (programme OPF, B_HOSPOL)

Course objectives

The goal of the course is to prepare students for successful entering international labour market by means of developing their intercultural, sociolinguistic, communication, and linguistic competences. Special emphasis will be on the development of students´ critical awareness and the ability to evaluate phenomena according to criteria accepted in their own culture as well as in others. This approach is based on an analytical attitude to culture phenomena, their context, culture values, and also a potential conflict between cultures. Students will be led to empathy and acceptance of different systems of culture values, tolerance, and to the capacity to get involved in international business interaction.

Syllabus

• 1. Organization and culture
  2. Religions and their impact on intercultural communication
  3. Food in various cultures
  4. Division of cultures
  5. Non-verbal communication and its significance
  B
  6. Finnish business etiquette
  7. Spanish culture and its specifics
  8. Festivals and rituals in Turkish culture
  9. Russian business etiquette
  10. American individualism and Japanese collectivism
  11. Potential of Polish market and Polish culture
  12. Presentation
  13. Revision -intercultural tests
  

Literature

required literature
• HEINZ, K. Intercultural Communication. Karviná: SU OPF, 2014. info
• HEINZOVÁ, K. Intercultural Communication, updated edition. Karviná: OPF SU, 2007. ISBN 978-80-7248-5. info
• PRŮCHA, J. Interkulturní psychologie. Praha: Portál, 2004. ISBN 80-7178-885-6. info

recommended literature
• BORSHEY, J., SWAN, R. Crossing Cultures. 2007. ISBN 9788853609755. info
• GIBSON, R. Intercultural Business Communication. Spain: OUP, 2002. ISBN 0194421805. info

Teaching methods

Skills demonstration
Seminar classes

Assessment methods (in Czech)

Kombinovaná zkouška

Language of instruction

Czech

Further comments (probably available only in Czech)

The course can also be completed outside the examination period.

Teacher's information

attendance in seminars 70 %, defence of seminar paper, combined exam

Activity	Difficulty [h]
Ostatní studijní zátěž	66
Přednáška	13
Seminář	26
Zkouška	40
Summary	145

• Enrolment Statistics (Summer 2016, recent)
  
• Permalink: https://is.slu.cz/course/opf/summer2016/CVABPIKO