D 2019

Is Robotic Process Automation (RPA) Disrupting the Market with Business Process Management (BPM) Solutions?

ŠIMEK, Dalibor and Roman ŠPERKA

Basic information

Original name

Is Robotic Process Automation (RPA) Disrupting the Market with Business Process Management (BPM) Solutions?

Authors

ŠIMEK, Dalibor (203 Czech Republic, belonging to the institution) and Roman ŠPERKA (703 Slovakia, guarantor, belonging to the institution)

Edition

Karvina, Proc. International conference on Decision making for Small and Medium-Sized Enterprises, p. 244-251, 8 pp. 2019

Publisher

Silesian University in Opava, School of Business Administration in Karvina

Other information

Language

English

Type of outcome

Stať ve sborníku

Field of Study

50204 Business and management

Country of publisher

Czech Republic

Confidentiality degree

není předmětem státního či obchodního tajemství

Publication form

electronic version available online

References:

RIV identification code

RIV/47813059:19520/19:A0000024

Organization unit

School of Business Administration in Karvina

ISBN

978-80-7510-339-0

UT WoS

000519107000030

Keywords in English

Business Process Management; Business Process Outsourcing; Disruptive innovation; Robotic Process Automation
Změněno: 7/5/2020 14:11, Miroslava Snopková

Abstract

V originále

With the trending technologies of last years, few of them really flourish and it seems they build a firm ground so needed for broad practical adoption. These technologies from the area of Business Process Management (BPM) include: Artifical Intelligence (AI), Internet of Things (IoT), Robotic Process Automation (RPA) to name a few. The main focus of this paper will be on RPA technology. The aim of this paper is to analyze the position of quickly growing technology of RPA in a more stable market of BPM solutions from the perspective of disruptive theory. As a key concept, the theory of Disruptive innovation (Christensen, 2013), will be used to examine the position of RPA as a potential disruptor for the more traditional BPM solutions market. Firstly, the technology of RPA will be introduced with the review of currently available research publications which becoming to emerge. Next, the disruptive innovation theory will be analyzed with a focus on patterns, applicable towards RPA. Finally, the discussion will be held for drawing the RPA position within the BPM market and outline of future potential for this progressive technology. Data for analyzing will be obtained from two domain experts from RPA technology company through in-depth interviews and from secondary data sources such as research papers, case studies from consulting and technology companies and other publicly available resources.