D 2018

Technological Skills Across Generations

BRACINÍKOVÁ, Veronika a Kateřina MATUŠÍNSKÁ

Základní údaje

Originální název

Technological Skills Across Generations

Autoři

BRACINÍKOVÁ, Veronika (703 Slovensko, domácí) a Kateřina MATUŠÍNSKÁ (203 Česká republika, domácí)

Vydání

Žilina, Conference Proceedings from 18th Scientific Conference: Globalization and its socio-economic consequences. od s. 2000-2006, 7 s. 2018

Nakladatel

University of Žilina, Faculty of Operation and Economics of Transport and Communications, Department of Economics

Další údaje

Jazyk

angličtina

Typ výsledku

Stať ve sborníku

Obor

50204 Business and management

Utajení

není předmětem státního či obchodního tajemství

Forma vydání

elektronická verze "online"

Kód RIV

RIV/47813059:19520/18:00011092

Organizační jednotka

Obchodně podnikatelská fakulta v Karviné

ISBN

978-80-8154-249-7

Klíčová slova anglicky

Millennials; Generation X; Baby boomers; Technology
Změněno: 21. 11. 2019 15:04, RNDr. Daniel Jakubík

Anotace

V originále

In the present world for the purpose of better meeting the needs of the customers, the companies should collect data about their customers and transform them to statements, knowledge, information. Thanks to that information about the customers the companies can react to customers' needs in the adequate way of over the world. It means that more than ever before the companies have to know their customers. That is why it is necessary to research the consumers located on the market. The customers are part of the generations. Many generations can be seen in the current society. The customers have some general characteristics resulting from being a part of the concrete cohort. Technology development in international level changes the behaviour of the consumers, which can be perceived as one of the impacts of globalization. Some consumers are more skilled in technology than the others. It is important to determine these differences in order to use the right content and channel for communication with customers. That is why the aim of the paper is to investigate how are the consumers from different generations skilled in technology in the Czech Republic. The questionnaire as the primary research method was used for achieving the aim of the paper. 840 respondents were included to this survey. The survey was distributed in September 2017 by the research agency IPSOS.
Zobrazeno: 25. 12. 2024 10:04