D 2018

Evaluation of Online Grocery Shopping Based on the Hype Curve Concept

BAUEROVÁ, Radka

Basic information

Original name

Evaluation of Online Grocery Shopping Based on the Hype Curve Concept

Authors

BAUEROVÁ, Radka (203 Czech Republic, guarantor, belonging to the institution)

Edition

Žilina, GLOBALIZATION AND ITS SOCIO-ECONOMIC CONSEQUENCES, p. 1959-1966, 8 pp. 2018

Publisher

Univerzity of Zilina

Other information

Language

English

Type of outcome

Stať ve sborníku

Field of Study

50204 Business and management

Confidentiality degree

není předmětem státního či obchodního tajemství

Publication form

electronic version available online

RIV identification code

RIV/47813059:19520/18:00011149

Organization unit

School of Business Administration in Karvina

ISBN

978-80-8154-249-7

Keywords in English

Globalization impact; innovations; Hype Curve; Online Grocery Shopping; changes
Změněno: 21/11/2019 15:04, RNDr. Daniel Jakubík

Abstract

V originále

Globalization has an impact on changes in consumer habits and the purchasing behaviour of customers. In this context customer demand better and more innovative products and services. That has also been reflected in grocery sales where a major innovation of today is online grocery shopping through various platforms and technologies. Each innovation is accepted by its users in a different time horizon, but the path from the introduction to the plateau of productivity on the market is the same. The path of innovation is called the Hype Curve. By this curve it is possible to gauge at what stage of innovation the innovation is. The Hype Curve can be an important guideline for companies that recognize the importance of innovation as a factor of competitiveness. The aim of this paper is to evaluate into which phase in the concept of Hype Curve is online grocery shopping on the Czech market. Research outcomes are useful for strategic managers of traditional retail organizations that decide to switch to the e-tail or hybrid form. The results of this paper can also help retail organizations that are already trading in this market in deciding on the adoption of further innovations linked to OGS. Voice Purchases, Augmented and Virtual Reality, Chatbots, Smart Refrigerators, Echo Amazon and Amazon Dash, Delivery Droids and 3D technology are the other innovations that this paper also deals with.