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@article{32563, author = {Rylková, Žaneta and Šebestová, Jarmila}, article_number = {1}, doi = {http://dx.doi.org/10.2478/emj-2019-0006}, keywords = {contributory organizations; technical efficiency; Data Envelopment Analysis; comparable units}, language = {eng}, issn = {2543-6597}, journal = {Engineering Management in Production and Services}, title = {Benchmarking of contributory organizations within the framework of technical efficiency}, url = {https://content.sciendo.com/view/journals/emj/11/1/emj.11.issue-1.xml}, volume = {11}, year = {2019} }
TY - JOUR ID - 32563 AU - Rylková, Žaneta - Šebestová, Jarmila PY - 2019 TI - Benchmarking of contributory organizations within the framework of technical efficiency JF - Engineering Management in Production and Services VL - 11 IS - 1 SP - 80-91 EP - 80-91 SN - 25436597 KW - contributory organizations KW - technical efficiency KW - Data Envelopment Analysis KW - comparable units UR - https://content.sciendo.com/view/journals/emj/11/1/emj.11.issue-1.xml L2 - https://content.sciendo.com/view/journals/emj/11/1/emj.11.issue-1.xml N2 - Most organizations, profit and non-profit alike, do not know how to evaluate and compare their efficiency. Retirement homes were selected for evaluation. The review focused on the technical efficiency for the years 2015-2017. Data Envelopment Analysis (DEA) was used as a specialised model tool for assessing the technical efficiency, performance or productivity of a group of homogenous or comparable production units based on selected inputs and outputs. Due to different types of inputs and outputs, the method was selected from among multi-criteria decision-making methods. The analysis confirmed the necessity to combine the DEA method with the quality of service assessment to be able to benchmark the real efficiency of service of a selected type of an organization. ER -
RYLKOVÁ, Žaneta and Jarmila ŠEBESTOVÁ. Benchmarking of contributory organizations within the framework of technical efficiency. \textit{Engineering Management in Production and Services}. 2019, vol.~11, No~1, p.~80-91, 100 pp. ISSN~2543-6597. Available from: https://dx.doi.org/10.2478/emj-2019-0006.
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