D 2018

The Digitalization of a Grocery Shopping from a Generation Perspective.

BAUEROVÁ, Radka and Martin KLEPEK

Basic information

Original name

The Digitalization of a Grocery Shopping from a Generation Perspective.

Authors

BAUEROVÁ, Radka and Martin KLEPEK

Edition

Trnava, Proceedings of the Annual International Scientific Conference Marketing Identity 2018: Digital Mirrors. p. 243-255, 13 pp. 2018

Publisher

Faculty of Mass Media Communication, University of Ss. Cyril and Methodius in Trnava

Other information

Language

English

Type of outcome

Stať ve sborníku

Field of Study

50204 Business and management

Country of publisher

Czech Republic

Confidentiality degree

není předmětem státního či obchodního tajemství

Publication form

printed version "print"

References:

Webový odkaz na sborník z konference

Organization unit

School of Business Administration in Karvina

ISBN

978-80-8105-985-8

UT WoS

000467818300023

Keywords in English

Baby Boomers; Consumer Behaviour; Digitalization of Grocery Sales; Generation X; Generation Y; Generations; Online Grocery Shopping; Retail.

Tags

Reviewed
Změněno: 9/1/2020 14:55, Ing. Radka Bauerová, Ph.D.

Abstract

V originále

Customer pressure on globalization-driven innovation has also evolved into food purchases and therefore business organizations innovate processes and services not only to meet the needs and wishes of their customers but also to increase their satisfaction and loyalty. This article deals with grocery shopping digitization as one of the possible innovations that business organizations can use to increase customer satisfaction, as the number of individuals using the online shopping channel is steadily growing. Considering that customers purchasing online food fall into several different generations, research results will also be geared to generational differences in the perception of food digitization. The aim of the paper is to examine whether there is any difference between online grocery shopping behaviour by generation’s perspective.
Displayed: 29/11/2024 15:21