D 2017

The Impact of Advertising on Company KPIs and Customer Behavior in MAREA Simulation Model

ŠPERKA, Roman and Michal HALAŠKA

Basic information

Original name

The Impact of Advertising on Company KPIs and Customer Behavior in MAREA Simulation Model

Authors

ŠPERKA, Roman (703 Slovakia, belonging to the institution) and Michal HALAŠKA (203 Czech Republic, belonging to the institution)

Edition

Karviná, Decision making for Small and Medium-sized Enterprises, p. 231-239, 9 pp. 2017

Publisher

SU OPF Karviná

Other information

Language

English

Type of outcome

Stať ve sborníku

Field of Study

10201 Computer sciences, information science, bioinformatics

Confidentiality degree

není předmětem státního či obchodního tajemství

Publication form

printed version "print"

RIV identification code

RIV/47813059:19520/17:00010849

Organization unit

School of Business Administration in Karvina

ISBN

978-80-7510-243-0

Keywords in English

MAREA; trading process; simulation; marketing; campaign; business
Změněno: 7/2/2020 10:57, RNDr. Daniel Jakubík

Abstract

V originále

The goal of the paper is to study the impact of advertising on retail company key performance indicators (KPIs) and customer behavior in MAREA simulation model. The subject of the presented research are simulation experiments in MAREA software framework. The simulation model incorporates trading company dealing with retailing of computer cables. We base the simulations on two scenarios. In the first scenario, company does not use advertising at all during the observed period. In the second scenario, company uses advertising regularly during the simulation. In each scenario, simulation is 365 days long. The first scenario will serve as a basic one. We will use it to compare the effect of advertising on company KPIs and customers' behavior in the second scenario. Based on the simulation setup we determine and evaluate several hypotheses. In the paper, we firstly present a brief related works section from multi-agent simulation and marketing research domains. Secondly, we describe MAREA simulation framework and simulation setup. Finally, we present and discuss the impact of advertising and some implications.