D 2017

Performance Assessment as a Baseline for Decision Making in Social Goal-oriented Organizations

ŠEBESTOVÁ, Jarmila and Zuzana PALOVÁ

Basic information

Original name

Performance Assessment as a Baseline for Decision Making in Social Goal-oriented Organizations

Authors

ŠEBESTOVÁ, Jarmila (203 Czech Republic, belonging to the institution) and Zuzana PALOVÁ (203 Czech Republic, belonging to the institution)

Edition

Karviná, International conference on Decision making for Small and Medium-Sized Entreprises. Conference Proceedings, p. 211-219, 9 pp. 2017

Publisher

Silesian University in Opava, School of Business Administration in Karviná

Other information

Language

English

Type of outcome

Stať ve sborníku

Field of Study

50204 Business and management

Confidentiality degree

není předmětem státního či obchodního tajemství

Publication form

printed version "print"

RIV identification code

RIV/47813059:19520/17:00010883

Organization unit

School of Business Administration in Karvina

ISBN

978-80-7510-243-0

Keywords in English

decision making; performance; social impact
Změněno: 7/2/2020 10:57, RNDr. Daniel Jakubík

Abstract

V originále

The impact and performance measurement of socially oriented organizations varies across regional and country contexts and is also influenced by the extent of the social and environmental problems they seek to address. This impact can be measured by considering the Output (O) of an organization, the ways in which organization influence existing Structures (S) and institutions and how their contribution to encouraging Vitality (V) across problem areas. (Lundström and Stevenson, 2005). These three pillars have an influence on external organizational support from public or private financial sources. With the respect to that model, the main goal of this article is to evaluate different methods of performance assessment to improve that assessment model to be sustainable. A model improvement is based on survey results among beneficiaries of two operational programs 2007-2013 in the Czech Republic, conducted in the year 2015, testing several techniques connected with the social area such as SROI, Organizational Performance Index, Social Impact Assessment (SIA) and Counterfactual analysis. Results confirmed earlier step-by-step analysis, that most successful project were those, who met the criteria (goals) of the supporting body. When beneficiaries prefer more regional needs, the impact score is 10-20% lower.