2017
EXISTING APPROACHES TO BUSINESS EXCELLENCE MODELS
BAUEROVÁ, RadkaZákladní údaje
Originální název
EXISTING APPROACHES TO BUSINESS EXCELLENCE MODELS
Autoři
BAUEROVÁ, Radka (203 Česká republika, garant, domácí)
Vydání
Karviná, Proceedings of 10th International Scientific Conference "Karviná Ph.D. Conference on Business and Economics, od s. 1-12, 12 s. 2017
Nakladatel
SU OPF Karviná
Další údaje
Jazyk
angličtina
Typ výsledku
Stať ve sborníku
Obor
50202 Applied Economics, Econometrics
Utajení
není předmětem státního či obchodního tajemství
Forma vydání
tištěná verze "print"
Odkazy
Kód RIV
RIV/47813059:19520/17:00010910
Organizační jednotka
Obchodně podnikatelská fakulta v Karviné
ISBN
978-80-7510-265-2
Klíčová slova anglicky
Business Excellence models; EFQM; BE approaches; Quality Management; Performance measurement; Continuous improvement.
Změněno: 7. 2. 2020 10:57, RNDr. Daniel Jakubík
Anotace
V originále
The importance of Business Excellence (BE) models is linked to the ongoing global pressure to increase organisations' performance. BE models are frameworks that help the organisation to take action more systematically and more structurally, thereby increasing its performance. These models are internationally recognised, and they are focusing on all areas of the organisation and the factors driving performance. Among the best-known models are the Malcolm Baldrige National Quality Award (USA) and the European Foundation for Quality Management Model (Europe). The aim of this article is to identify and describe existing approaches used in Business Excellence models. The critical research is based on the acquired knowledge from selected respected articles in scientific journals by using the Web of Science database. CitNetExplorer citation software is used to display the resulting relationships of individual articles and the most important authors in this area. The contribution of this article is the systematisation of the existing foreign approaches used in BE models.