D 2017

EXISTING APPROACHES TO BUSINESS EXCELLENCE MODELS

BAUEROVÁ, Radka

Basic information

Original name

EXISTING APPROACHES TO BUSINESS EXCELLENCE MODELS

Authors

BAUEROVÁ, Radka (203 Czech Republic, guarantor, belonging to the institution)

Edition

Karviná, Proceedings of 10th International Scientific Conference "Karviná Ph.D. Conference on Business and Economics, p. 1-12, 12 pp. 2017

Publisher

SU OPF Karviná

Other information

Language

English

Type of outcome

Stať ve sborníku

Field of Study

50202 Applied Economics, Econometrics

Confidentiality degree

není předmětem státního či obchodního tajemství

Publication form

printed version "print"

References:

RIV identification code

RIV/47813059:19520/17:00010910

Organization unit

School of Business Administration in Karvina

ISBN

978-80-7510-265-2

Keywords in English

Business Excellence models; EFQM; BE approaches; Quality Management; Performance measurement; Continuous improvement.
Změněno: 7/2/2020 10:57, RNDr. Daniel Jakubík

Abstract

V originále

The importance of Business Excellence (BE) models is linked to the ongoing global pressure to increase organisations' performance. BE models are frameworks that help the organisation to take action more systematically and more structurally, thereby increasing its performance. These models are internationally recognised, and they are focusing on all areas of the organisation and the factors driving performance. Among the best-known models are the Malcolm Baldrige National Quality Award (USA) and the European Foundation for Quality Management Model (Europe). The aim of this article is to identify and describe existing approaches used in Business Excellence models. The critical research is based on the acquired knowledge from selected respected articles in scientific journals by using the Web of Science database. CitNetExplorer citation software is used to display the resulting relationships of individual articles and the most important authors in this area. The contribution of this article is the systematisation of the existing foreign approaches used in BE models.