D 2017

Factors Influencing Decision Making Process Between E-tail and Retail Purchasing Format

BAUEROVÁ, Radka and Martin KLEPEK

Basic information

Original name

Factors Influencing Decision Making Process Between E-tail and Retail Purchasing Format

Authors

BAUEROVÁ, Radka (203 Czech Republic, belonging to the institution) and Martin KLEPEK (203 Czech Republic, belonging to the institution)

Edition

Neuveden, Conference Proceedings from International Scientific Conference Marketing Identity 2017, p. 37-49, 13 pp. 2017

Publisher

Faculty of Mass Media Communication

Other information

Language

English

Type of outcome

Stať ve sborníku

Field of Study

50204 Business and management

Confidentiality degree

není předmětem státního či obchodního tajemství

Publication form

printed version "print"

RIV identification code

RIV/47813059:19520/17:00011019

Organization unit

School of Business Administration in Karvina

ISBN

978-80-8105-917-9

Keywords in English

Consumer behaviour; E-tail; Hedonic motive; Online customer; Online shopping; Retail; Situational factors; Technology literacy; Utilitarian motive
Změněno: 7/2/2020 10:58, RNDr. Daniel Jakubík

Abstract

V originále

Despite the fact that scientists focus their attention on e-tail, consumers still prefer benefits arisingfrom the retail format. Nevertheless, the number of online customers is growing in all categories ofgoods. The category with the greatest growth potential today is the online sale of food. An importantdifference between e-tail and retail format that affects customers is the ability to touch, try and buyproduct physically. Consumer choice of shopping channel influence some other aspects. The aspectsexamined in this article include hedonic and utilitarian motives that affect both traditional retail andonline shopping. Above that, situational factors and technology literacy are considered importantwhen choosing a purchasing format. Primary data from the questionnaire survey of students will beinvestigated. The aim of this article is to investigate the influence of shopping motives (hedonic andutilitarian) and situational factors on the intention to choose the purchasing format. The findings havepractical implications in determining factors influencing the choice of purchasing format, helping totailor marketing e-tail activities.