D 2020

Importance of Process Flow and Logic Criteria for RPA Implementation

HALAŠKA, Michal a Roman ŠPERKA

Základní údaje

Originální název

Importance of Process Flow and Logic Criteria for RPA Implementation

Autoři

HALAŠKA, Michal (203 Česká republika, domácí) a Roman ŠPERKA (703 Slovensko, garant, domácí)

Vydání

Singapore, Smart Innovation, Systems and Technologies, od s. 221-231, 11 s. 2020

Nakladatel

Springer

Další údaje

Jazyk

angličtina

Typ výsledku

Stať ve sborníku

Obor

50204 Business and management

Stát vydavatele

Singapur

Utajení

není předmětem státního či obchodního tajemství

Forma vydání

tištěná verze "print"

Odkazy

URL

Kód RIV

RIV/47813059:19520/20:A0000135

Organizační jednotka

Obchodně podnikatelská fakulta v Karviné

ISSN

DOI

http://dx.doi.org/10.1007/978-981-15-5764-4_20

Klíčová slova anglicky

RPA; Process mining; Process enhancement; Process analysis

Příznaky

Mezinárodní význam, Recenzováno
Změněno: 14. 11. 2020 16:02, doc. RNDr. Ing. Roman Šperka, Ph.D.

Anotace

V originále

Robotic process automation (RPA) is a promising technology within the area of management of business processes. Firms are adopting RPA to digitalize and transform processes with the goal of increase of productivity and efficiency, cost reduction, and service improvement. As such it is crucial to identify processes and activities suitable for RPA. Research in this paper is focused on process flow and logic criteria which is neglected in the RPA literature. It is based on the analysis of real-life event log and its common pattern composed of tasks, which is found in the process using process mining techniques with Apromore tool and modeled using Bizagi modeler. The BPMN model is used for simulation of 3 scenarios with the common pattern. We found out that process flow and logic is important criteria to consider while implementing RPA solution. More specifically, in the case of fixed resources, it is necessary to first automate the task with the worst cycle time based on the productivity and efficiency of the common pattern. In the case of the pool of resources, the automation of the common pattern using RPA is less restrictive regarding cycle times of particular tasks due to its reallocation possibilities allowing for higher flexibility of gradual automation.
Zobrazeno: 20. 11. 2024 00:30