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@article{42660, author = {Halaška, Michal and Šperka, Roman}, article_number = {3}, doi = {http://dx.doi.org/10.1504/IJBIS.2020.108660}, keywords = {BPM; Business process management; Industry 4.0; Model; PM; Process mining; Processes}, language = {eng}, issn = {1746-0972}, journal = {International Journal of Business Information Systems}, title = {Managing the Business Processes under the Influence of Industry 4.0: Case Study of Loan Application}, url = {https://www.inderscience.com/info/inarticle.php?artid=108660}, volume = {34}, year = {2020} }
TY - JOUR ID - 42660 AU - Halaška, Michal - Šperka, Roman PY - 2020 TI - Managing the Business Processes under the Influence of Industry 4.0: Case Study of Loan Application JF - International Journal of Business Information Systems VL - 34 IS - 3 SP - 312-329 EP - 312-329 SN - 17460972 KW - BPM KW - Business process management KW - Industry 4.0 KW - Model KW - PM KW - Process mining KW - Processes UR - https://www.inderscience.com/info/inarticle.php?artid=108660 L2 - https://www.inderscience.com/info/inarticle.php?artid=108660 N2 - It is intended that the digital technologies and enterprise information systems are aligned with underlying business and manufacturing processes to perform at the highest levels in companies. The focus of the paper is on operational processes running in companies from different perspectives based on state-of-the-art of Industry 4.0 concept. It discusses the potential of process mining techniques for Industry 4.0. The core of the paper demonstrates how can process mining method enhance elements of Industry 4.0 concept through case study from financial sector with the emphasis given on efficiency and monitoring of a loan process. The research shows that management of business and manufacturing processes is very important due to the properties of processes of Industry 4.0 concept like, e.g., self-organisation, autonomy, decentralisation, that is seriously challenging to manage. The introduced methodology could help companies to diagnose issues in their operational processes and thus brings a completive advantage when implemented. ER -
HALAŠKA, Michal and Roman ŠPERKA. Managing the Business Processes under the Influence of Industry 4.0: Case Study of Loan Application. \textit{International Journal of Business Information Systems}. 2020, vol.~34, No~3, p.~312-329. ISSN~1746-0972. Available from: https://dx.doi.org/10.1504/IJBIS.2020.108660.
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