The long-term adverse situation caused by the occurrence of COVID-19 has fundamentally affected companies and organisations also in the field of human resources management. Businesses across all sectors had to adapt quickly to the new conditions. The aim of the contribution is to briefly map the current situation in the staff area, both in general terms and in the examples of tourism enterprises, in particular catering, accommodation and spa facilities. Secondary data obtained from publicly available sources were primarily used. The bottom line is that the impacts of a pandemic are not only negative in the personnel field. The contribution includes recommendations on how to use times of crisis to develop workers and strengthen their motivation.