J 2021

Using stewardship and agency theory to explore key performance indicators of family businesses

KOWALA, Radek and Jarmila DUHÁČEK ŠEBESTOVÁ

Basic information

Original name

Using stewardship and agency theory to explore key performance indicators of family businesses

Authors

KOWALA, Radek (203 Czech Republic, guarantor, belonging to the institution) and Jarmila DUHÁČEK ŠEBESTOVÁ (203 Czech Republic, belonging to the institution)

Edition

Forum Scientiae Oeconomia, Dąbrowa Górnicza, Poland, Wydawnictwo Naukowe Akademii WSB, 2021, 2300-5947

Other information

Language

English

Type of outcome

Článek v odborném periodiku

Field of Study

50204 Business and management

Country of publisher

Poland

Confidentiality degree

není předmětem státního či obchodního tajemství

References:

URL

RIV identification code

RIV/47813059:19520/21:A0000259

Organization unit

School of Business Administration in Karvina

DOI

http://dx.doi.org/10.23762/FSO_VOL9_NO4_1

Keywords in English

KPI ; dashboards ; family business ; stewardship

Tags

International impact, Reviewed
Změněno: 12/4/2022 21:29, Miroslava Snopková

Abstract

V originále

hroughout the life cycle in business, family businesses face significant management challenges, one of which is looking for a successor in the next generation or passing on management to managers. If an entrepreneur decides to hire an external manager, he has two options: stewardship or agency theory. The purpose of this article is to evaluate how the use of stewardship theory and agency theory could improve the use of key performance indicators in a family business. The proposals are based on a field survey of 323 business owners conducted in 2020, when the dominance of the stewardship theory was confirmed. Cluster analysis was used to identify factors, with the basic premise being to reinvest profits and identify common characteristics. In addition, a checklist of seven key performance indicators with weighting score lists was provided for evaluation. The most important areas were revealed to be the logistics system (43.89%), current assets related to liquidity (15.33%), and cost management (9.54%).
Displayed: 21/12/2024 12:29