An excruciating issue that arises in mathematical, theoretical and astro-physics concerns the possibility of regularizing classical singular black hole solutions of general relativity by means of quantum theory. The problem is posed here in the context of a manifestly covariant approach to quantum gravity. Provided a non-vanishing quantum cosmological constant is present, here it is proved how a regular background space-time metric tensor can be obtained starting from a singular one. This is obtained by constructing suitable scale-transformed and conformal solutions for the metric tensor in which the conformal scale form factor is determined uniquely by the quantum Hamilton equations underlying the quantum gravitational field dynamics.