J 2022

JUDGEMENT BIAS AND CONSUMER WILLINGNESS TO PAY: EMPIRICAL STUDY

KUBALOVÁ, Radka a Martin KLEPEK

Základní údaje

Originální název

JUDGEMENT BIAS AND CONSUMER WILLINGNESS TO PAY: EMPIRICAL STUDY

Autoři

KUBALOVÁ, Radka (203 Česká republika, domácí) a Martin KLEPEK (203 Česká republika, garant, domácí)

Vydání

Acta academica karviniensia, Karviná, Obchodně podnikatelská fakulta v Karviné, 2022, 2533-7610

Další údaje

Jazyk

angličtina

Typ výsledku

Článek v odborném periodiku

Obor

50204 Business and management

Stát vydavatele

Česká republika

Utajení

není předmětem státního či obchodního tajemství

Odkazy

URL

Kód RIV

RIV/47813059:19520/22:A0000315

Organizační jednotka

Obchodně podnikatelská fakulta v Karviné

Klíčová slova anglicky

consumer behaviour; context; covid-19; insurance; irrationality; willingness to pay
Změněno: 11. 4. 2023 20:56, Miroslava Snopková

Anotace

V originále

The recent COVID-19 pandemic brought the focus on the shift in the consumer habits, consumption and spending, as well as the new sides consumers‘ (ir)rationality, especially in the terms of the panic stock-up purchases and herd behaviour. In this paper, we use the COVID-19 crisis as an opportunity to empirically test the bias in the consumer judgments. Using a simple survey experiment among college students, the difference in their willingness to pay monthly for a life insurance under the COVID-19 frame and general, non-COVID-19 frame is examined. According to the obtained results, it was found out the subjects were willing to pay higher amount for the insurance when the question was framed by the COVID-19 context. This result generally supports the previously found empirical evidence on the influence of the judgment heuristics, importance of the context frame and the consumer irrationality. Practical implications for small and medium enterprises are discussed at the end of the paper.
Zobrazeno: 26. 11. 2024 05:42