D 2022

Implications of the Exact Time Use for the Simulation of Business Processes’ Costs with the TDABC Approach

HALAŠKA, Michal and Roman ŠPERKA

Basic information

Original name

Implications of the Exact Time Use for the Simulation of Business Processes’ Costs with the TDABC Approach

Authors

HALAŠKA, Michal (203 Czech Republic, belonging to the institution) and Roman ŠPERKA (703 Slovakia, guarantor, belonging to the institution)

Edition

Singapore, Smart Innovation, Systems and Technologies, p. 267-276, 10 pp. 2022

Publisher

Springer

Other information

Language

English

Type of outcome

Stať ve sborníku

Field of Study

10201 Computer sciences, information science, bioinformatics

Country of publisher

Singapore

Confidentiality degree

není předmětem státního či obchodního tajemství

Publication form

printed version "print"

References:

RIV identification code

RIV/47813059:19520/22:A0000323

Organization unit

School of Business Administration in Karvina

ISSN

Keywords in English

Business process simulation; Process mining; Cost systems; TDABC

Tags

International impact, Reviewed
Změněno: 11/4/2023 20:38, Miroslava Snopková

Abstract

V originále

Business process simulations provide a flexible approach to analyze business processes through simulation experiments using various ‘what if’ questions. Many business process simulation tools provide means for assessment of quality and efficiency of business processes; however, the possibilities of cost dimension simulation are being neglected. The focus of this research is on the use of exact times of business process activities for simulations of organizational costs and thus on cost simulations at the operational level. Furthermore, this research addresses the implications of exact times used on simulations of organizations’ costs. Finally, we address the possibilities of contemporary business process simulation tools for the simulation of organization costs using exact activity times. To do this, we postulated two research questions. To answer these research questions, we first analyze the real-life event log that represents the loan application process and the estimated probability distributions of the duration of the process activities based on the exact times recorded in the log. Secondly, we analyzed capabilities provided by selected business process simulation tools towards simulation of business processes’ cost with TDABC approach.