D 2022

Implications of the Exact Time Use for the Simulation of Business Processes’ Costs with the TDABC Approach

HALAŠKA, Michal a Roman ŠPERKA

Základní údaje

Originální název

Implications of the Exact Time Use for the Simulation of Business Processes’ Costs with the TDABC Approach

Autoři

HALAŠKA, Michal (203 Česká republika, domácí) a Roman ŠPERKA (703 Slovensko, garant, domácí)

Vydání

Singapore, Smart Innovation, Systems and Technologies, od s. 267-276, 10 s. 2022

Nakladatel

Springer

Další údaje

Jazyk

angličtina

Typ výsledku

Stať ve sborníku

Obor

10201 Computer sciences, information science, bioinformatics

Stát vydavatele

Singapur

Utajení

není předmětem státního či obchodního tajemství

Forma vydání

tištěná verze "print"

Odkazy

Kód RIV

RIV/47813059:19520/22:A0000323

Organizační jednotka

Obchodně podnikatelská fakulta v Karviné

ISSN

Klíčová slova anglicky

Business process simulation; Process mining; Cost systems; TDABC

Příznaky

Mezinárodní význam, Recenzováno
Změněno: 11. 4. 2023 20:38, Miroslava Snopková

Anotace

V originále

Business process simulations provide a flexible approach to analyze business processes through simulation experiments using various ‘what if’ questions. Many business process simulation tools provide means for assessment of quality and efficiency of business processes; however, the possibilities of cost dimension simulation are being neglected. The focus of this research is on the use of exact times of business process activities for simulations of organizational costs and thus on cost simulations at the operational level. Furthermore, this research addresses the implications of exact times used on simulations of organizations’ costs. Finally, we address the possibilities of contemporary business process simulation tools for the simulation of organization costs using exact activity times. To do this, we postulated two research questions. To answer these research questions, we first analyze the real-life event log that represents the loan application process and the estimated probability distributions of the duration of the process activities based on the exact times recorded in the log. Secondly, we analyzed capabilities provided by selected business process simulation tools towards simulation of business processes’ cost with TDABC approach.