2022
Implications of the Exact Time Use for the Simulation of Business Processes’ Costs with the TDABC Approach
HALAŠKA, Michal a Roman ŠPERKAZákladní údaje
Originální název
Implications of the Exact Time Use for the Simulation of Business Processes’ Costs with the TDABC Approach
Autoři
HALAŠKA, Michal (203 Česká republika, domácí) a Roman ŠPERKA (703 Slovensko, garant, domácí)
Vydání
Singapore, Smart Innovation, Systems and Technologies, od s. 267-276, 10 s. 2022
Nakladatel
Springer
Další údaje
Jazyk
angličtina
Typ výsledku
Stať ve sborníku
Obor
10201 Computer sciences, information science, bioinformatics
Stát vydavatele
Singapur
Utajení
není předmětem státního či obchodního tajemství
Forma vydání
tištěná verze "print"
Odkazy
Kód RIV
RIV/47813059:19520/22:A0000323
Organizační jednotka
Obchodně podnikatelská fakulta v Karviné
ISSN
Klíčová slova anglicky
Business process simulation; Process mining; Cost systems; TDABC
Příznaky
Mezinárodní význam, Recenzováno
Změněno: 11. 4. 2023 20:38, Miroslava Snopková
Anotace
V originále
Business process simulations provide a flexible approach to analyze business processes through simulation experiments using various ‘what if’ questions. Many business process simulation tools provide means for assessment of quality and efficiency of business processes; however, the possibilities of cost dimension simulation are being neglected. The focus of this research is on the use of exact times of business process activities for simulations of organizational costs and thus on cost simulations at the operational level. Furthermore, this research addresses the implications of exact times used on simulations of organizations’ costs. Finally, we address the possibilities of contemporary business process simulation tools for the simulation of organization costs using exact activity times. To do this, we postulated two research questions. To answer these research questions, we first analyze the real-life event log that represents the loan application process and the estimated probability distributions of the duration of the process activities based on the exact times recorded in the log. Secondly, we analyzed capabilities provided by selected business process simulation tools towards simulation of business processes’ cost with TDABC approach.