Detailed Information on Publication Record
2022
Implications of the Exact Time Use for the Simulation of Business Processes’ Costs with the TDABC Approach
HALAŠKA, Michal and Roman ŠPERKABasic information
Original name
Implications of the Exact Time Use for the Simulation of Business Processes’ Costs with the TDABC Approach
Authors
HALAŠKA, Michal (203 Czech Republic, belonging to the institution) and Roman ŠPERKA (703 Slovakia, guarantor, belonging to the institution)
Edition
Singapore, Smart Innovation, Systems and Technologies, p. 267-276, 10 pp. 2022
Publisher
Springer
Other information
Language
English
Type of outcome
Stať ve sborníku
Field of Study
10201 Computer sciences, information science, bioinformatics
Country of publisher
Singapore
Confidentiality degree
není předmětem státního či obchodního tajemství
Publication form
printed version "print"
References:
RIV identification code
RIV/47813059:19520/22:A0000323
Organization unit
School of Business Administration in Karvina
ISSN
Keywords in English
Business process simulation; Process mining; Cost systems; TDABC
Tags
International impact, Reviewed
Změněno: 11/4/2023 20:38, Miroslava Snopková
Abstract
V originále
Business process simulations provide a flexible approach to analyze business processes through simulation experiments using various ‘what if’ questions. Many business process simulation tools provide means for assessment of quality and efficiency of business processes; however, the possibilities of cost dimension simulation are being neglected. The focus of this research is on the use of exact times of business process activities for simulations of organizational costs and thus on cost simulations at the operational level. Furthermore, this research addresses the implications of exact times used on simulations of organizations’ costs. Finally, we address the possibilities of contemporary business process simulation tools for the simulation of organization costs using exact activity times. To do this, we postulated two research questions. To answer these research questions, we first analyze the real-life event log that represents the loan application process and the estimated probability distributions of the duration of the process activities based on the exact times recorded in the log. Secondly, we analyzed capabilities provided by selected business process simulation tools towards simulation of business processes’ cost with TDABC approach.