Emergency care is a modern social service that can effectively contribute to delaying the need for care provided in residential social and health facilities. The aim of this paper is to identify opportunities for the development of emergency care. It is obvious that the development of emergency care is limited by a number of mainly economic aspects on the part of potential users of the service. The development of new assistance technologies usable in the field of social services and health care offers a number of new possibilities and impulses for delaying the need for care in residential facilities. It is therefore recommended to carry out a study, which should include solutions to the technical, organizational and economic aspects of the various possible approaches.