J 2023

Electronic Communication of Entrepreneurs during the Covid-19 Pandemic in the Czech Republic.

SOBOTOVIČOVÁ, Šárka, Beata BLECHOVÁ and Tomáš PRAŽÁK

Basic information

Original name

Electronic Communication of Entrepreneurs during the Covid-19 Pandemic in the Czech Republic.

Authors

SOBOTOVIČOVÁ, Šárka (203 Czech Republic, belonging to the institution), Beata BLECHOVÁ (203 Czech Republic, belonging to the institution) and Tomáš PRAŽÁK (203 Czech Republic, belonging to the institution)

Edition

Journal of Telecommunications and the Digital Economy, 2023, 2203-1693

Other information

Language

English

Type of outcome

Článek v odborném periodiku

Field of Study

50204 Business and management

Country of publisher

Australia

Confidentiality degree

není předmětem státního či obchodního tajemství

References:

RIV identification code

RIV/47813059:19520/23:A0000395

Organization unit

School of Business Administration in Karvina

DOI

Keywords in English

Electronic communication; Government administration institutions; Covid-19 pandemic; Entrepreneurs; Factors influencing satisfaction.
Změněno: 1/4/2024 17:32, Miroslava Snopková

Abstract

V originále

The aim of this article is to find out the attitudes of business entities towards the helpfulness and frequency of the use of electronic communication with government administration institutions in the Czech Republic during the Covid-19 pandemic. The research was conducted in the form of a questionnaire survey of 464 respondents. Based on the primary research, the change in the use of electronic communication was verified. The most important factors influencing satisfaction in communication are functionality, speed and delivery confirmation. The increased need for electronic communication was found especially in micro and small enterprises and in the services sector.