J 2023

WORK SATISFACTION IN SMES: A COMPARATIVE STUDY OF SELECTED COUNTRIES IN CENTRAL AND EASTERN EUROPE

PACHURA, Aneta, Krystyna KMIOTEK, Małgorzata SMOLAREK, Joanna DZIEŃDZIORA, Agnieszka RZEPKA et. al.

Basic information

Original name

WORK SATISFACTION IN SMES: A COMPARATIVE STUDY OF SELECTED COUNTRIES IN CENTRAL AND EASTERN EUROPE

Authors

PACHURA, Aneta (616 Poland, guarantor), Krystyna KMIOTEK (616 Poland), Małgorzata SMOLAREK (616 Poland), Joanna DZIEŃDZIORA (616 Poland), Agnieszka RZEPKA (616 Poland) and Jarmila DUHÁČEK ŠEBESTOVÁ (203 Czech Republic, belonging to the institution)

Edition

Humanities and Social Sciences, 2023, 2300-5327

Other information

Language

English

Type of outcome

Článek v odborném periodiku

Field of Study

50204 Business and management

Country of publisher

Poland

Confidentiality degree

není předmětem státního či obchodního tajemství

References:

RIV identification code

RIV/47813059:19520/23:A0000438

Organization unit

School of Business Administration in Karvina

Keywords (in Czech)

spokojenost; pracovní místo; MSP; střední Evropa; faktory spokojenosti v práci

Keywords in English

job satisfaction; workplace; job satisfaction factors; SME; CEE

Tags

International impact, Reviewed

Abstract

V originále

This article is based on empirical research conducted in SMEs in several countries: the Czech Republic, Slovakia, Lithuania, and Poland. The basis for empirical recognition was the assumption that it is possible to develop a positive attitude among employees towards work. The research problem concerned the search for the characteristics of the organizational environments of SMEs in the context of achieving job satisfaction. The research question was,“How and with what mechanisms can the positive attitudes of employees towards their work be strengthened?” To measure employees’ attitudes toward work, quantitative research was carried out using a questionnaire on a sample of 590 respondents. The key dimensions of satisfaction in the workplace were analyzed; these included the quality of management processes, social communication, interpersonal relations, remuneration or self-realization, and fulfillment of competence potential. Summing up the results of the empirical research, it is worth emphasizing that SME employees noticed many different factors affecting, to a greater or lesser extent, their perceptions of professional satisfaction. Among these, they most often mentioned detailed elements of the general context of achieving satisfaction in relation to, for example, individual abilities and skills, interpersonal relationships, communication processes, and reward and motivation systems.