D 2025

Consumer Preferences and Utility in Milk Chocolate Selection: Conjoint Analysis and TOPSIS Method

NENIČKOVÁ, Zuzana; Lucie WALECZEK ZOTYKOVÁ and Radmila KRKOŠKOVÁ

Basic information

Original name

Consumer Preferences and Utility in Milk Chocolate Selection: Conjoint Analysis and TOPSIS Method

Authors

NENIČKOVÁ, Zuzana; Lucie WALECZEK ZOTYKOVÁ and Radmila KRKOŠKOVÁ

Edition

Prague, The 43rd International Conference on Mathematical Methods in Economics (MME 2025), p. 78-83, 6 pp. 2025

Publisher

The Czech Society for Operations Research

Other information

Language

English

Type of outcome

Proceedings paper

Field of Study

10102 Applied mathematics

Country of publisher

Czech Republic

Confidentiality degree

is not subject to a state or trade secret

Publication form

electronic version available online

References:

URL

Organization unit

School of Business Administration in Karvina

ISBN

978-80-11-07486-9

ISSN

Keywords in English

conjoint analysis; preferences; TOPSIS

Tags

International impact, Reviewed
Changed: 15/1/2026 10:01, Ing. Zuzana Neničková, Ph.D.

Abstract

In the original language

This study examines consumer preferences in the context of milk chocolate selection using a conjoint analysis based on primary data collected through a questionnaire. The analysis focusses on four key attributes of the product: brand, price, weight, and content of certified cocoa. The results of the conjoint analysis provide the relative importance (weights) of individual criteria and estimate the utility associated with brand and certified cocoa content. The resulting preference structure serves as the basis for applying the TOPSIS (Technique for Order of Preference by Similarity to Ideal Solution) method to rank the actual chocolate products currently available on the market. This multicriteria decision-making framework allows for a systematic comparison of alternatives with respect to an ideal product profile. In addition, a sensitivity analysis is conducted to explore the robustness of the ranking outcomes. Specifically, we investigated the extent of the change in attribute weights required to alter the final product ranking. This provides insight into which attributes have the most influence on consumer choice under varying preference scenarios.
Displayed: 10/2/2026 09:44