Přehled o publikaci

This paper examines contemporary practices in protecting the rights of social service clients in the Czech Republic within the rapidly evolving context of digitization. Its primary objective is to connect international theoretical knowledge on the social, ethical, and legal impacts of digital transformation with empirical findings collected through a comprehensive questionnaire survey among Czech social service providers conducted in the first half of 2025. The research focuses on several key areas that are increasingly shaping the functioning of social services: mechanisms for ensuring the protection of personal and sensitive data, strategies for preventing and responding to cyber threats, and current practices related to obtaining and managing informed consent in digital environments. Particular attention is also devoted to the adoption and use of modern technologies, including artificial intelligence, and to the ways in which these tools influence both the quality of provided services and the safeguarding of clients’ personal rights.