FPF:UBKKA051 Services of Libraries and Info - Course Information

UBKKA051 Services of Libraries and Information Services

Extent and Intensity

1/1/0. 6 credit(s). Type of Completion: zk (examination).

Teacher(s)

PhDr. Mgr. Marie Šedá (lecturer)
PhDr. Mgr. Marie Šedá (seminar tutor)

Guaranteed by

PhDr. Mgr. Marie Šedá
Institute of The Czech Language and Library Science – Faculty of Philosophy and Science in Opava

Prerequisites (in Czech)

Předmět je vyučován formou přednášky a cvičení. Po ukončení se předpokládá, že student zná základní pojmy a skutečnosti prezentované na přednáškách a cvičeních a doporučené k nastudování z odborné literatury.

Course Enrolment Limitations

The course is also offered to the students of the fields other than those the course is directly associated with.

fields of study / plans the course is directly associated with

• Library Science (programme FPF, B7201 InSK)

Course objectives

Students will become familiar with the legislative definition of library and information services to their specifics, the current standards of public library and information services (VKIS). They know the current concept of KIS, the information needs of users, their typology and categorization. Based on the statistical outputs libraries, students learn about their use to the design of services. They will focus on KIS in the electronic environment.

Syllabus

• Information services
  Information needs
  Typology of information services in libraries
  Public information services
  Public relations

Literature

required literature
• VOSOBA, P. Dokonalé služby : co chtějí zákazníci. Praha, 2004. info
• 3. SOLAR, J. Okolo pultu. Praha : FINIDR, 1996. info
• 1.ČERNÁ, M. STÖCKLOVÁ, A. Služby knihoven a informačních středisek. Praha : Univerzita Karlova, 1992. info
• SMETÁČEK, V. Informační potřeby a jejich optimální uspokojování. Praha : Univerzita Karlova, 1990. info

recommended literature
• metodický pokyn Ministerstva kultury k vymezení standardu VK IS. Praha, 2011. URL info
• Reichel, Jiř. Kapitoly metodologie sociálních výzkumů. Praha, 2009. info
• STöCKLOVÁ, Anna. Služby knihoven: vybrané problémy. Praha, 2008. URL info
• Smetáček, Vladimír. Informační potřeby a jejich optimální uspokojování. Praha, 1990. info

Teaching methods

Lecturing
Interactive lecture
Seminar classes
Students' self-study

Assessment methods

Grade
Test
Credit

Language of instruction

Czech

Further comments (probably available only in Czech)

The course can also be completed outside the examination period.

Teacher's information

Criteria for mastery test: The conditions for the test, seminar paper of A4 5 on a given topic. The oral exam is focused on the content of lectures and basic literature and emphasis on students' orientation in the field.

Activity	Difficulty [h]
Cvičení	1
Přednáška	1
Summary	2

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