FPF:ULGATLA029 Spa and tourism management - Course Information

ULGATLA029 Spa and tourism management

Extent and Intensity

2/1/0. 3 credit(s). Type of Completion: zk (examination).

Teacher(s)

Ing. Michal Blaško, Ph.D. (lecturer)
doc. Ing. Eva Wagnerová, CSc. (lecturer)
Ing. Jana Stuchlíková (seminar tutor)

Guaranteed by

doc. Ing. Eva Wagnerová, CSc.
Centrum interdisciplinárních studií – Faculty of Philosophy and Science in Opava

Timetable

Wed 10:35–11:20 H4

• Timetable of Seminar Groups:

ULGATLA029/A: each odd Wednesday 8:05–9:40 H9, J. Stuchlíková
ULGATLA029/B: each even Wednesday 8:05–9:40 H9, J. Stuchlíková

Prerequisites (in Czech)

TYP_STUDIA(B)

Course Enrolment Limitations

The course is also offered to the students of the fields other than those the course is directly associated with.

fields of study / plans the course is directly associated with

• Spa Management and Tourism (programme FPF, B6503GAHOT)

Course objectives

The aim of the course is to give the students the basic information of the field of management - to get them acquainted with the importance, development and content of management, and the content of the functions of management. The students will get an in-depth knowledge of the personality and character of a manager, human resource management, corporate identity and international management of services. The students will be informed of other current managerial issues applied in tourism establishments especially in the area of spa and tourism.

Syllabus

• 1. Nature, importance and functions of management in spa and tourism
  2. Classification of the development of management, current trends in spa and tourism management
  3. Types of management - strategic, crisis, innovative, project, quality, ecology, destination and yield management
  4. Process of management. Planning in spa and tourism
  5. Organisation and organisational structures of spa and tourism establishments
  6. Control as an effective tool of management in spa and tourism
  7. Decision-making, communication, coordination and regulation
  8. Leading and motivation of people working in spa and tourism
  9. Basics of human resource management
  10. Personality and character of a manager
  11. Identity of a company, managerial ethic
  12. International management in the area of spa and tourism
  

Literature

recommended literature
• časopisy:. Moderní řízení, Personál, C.O.T. info
• ČASTORÁL, Z. Strategický management změna znalostí. Praha, 2010. info
• MEAD, R. - ANDREWS, T.G. International management. 2009. info
• VEBER, J. kol. Management. Základy, moderní manažerské přístupy, výkonnost a prosperita. Praha, 2009. info
• KOTTER, J. P. Vedení procesů změny. Praha, 2009. info
• KAJLÍK, V. a kol. České lázně a lázeňství. Praha:FTG, 2007. ISBN 978-80-239-9330-1. info
• ARMSTRONG, M. Řízení lidských zdrojů - nejnovější trendy a postupy. Praha: Grada Publishing, 2007. ISBN 978-80-247-1407-3. info
• KOUBEK, J. Řízení lidských zdrojů - základy moderní personalistiky. Praha: Management Press, 2007. ISBN 978-80-7261-168-3. info
• HESKOVÁ, M. a kol. Cestovní ruch. Praha: Fortuna, 2006. ISBN 80-7168-948-3. info
• SRPOVÁ, J. a kol. Sbírka příkladů a případových studií z managementu. Praha, 2005. info
• DĚDINA, J. Management, organizování a ekonomika lázeňství. Praha: VŠ CRHL, 2004. ISBN 80-86592-01-4. info
• KONEČNÝ, M. - WAGNEROVÁ, E. - NULLOVÁ, M. Inovační podnikání - praktikum. Karviná, 2003. info
• KNOP, K. Lázeňství, ekonomika a management. Praha: Grada Publishing, 1999. ISBN 80-7169-717-6. info

Language of instruction

Czech

Further comments (probably available only in Czech)

The course can also be completed outside the examination period.

Teacher's information

- written essay and its defence - topic assigned by the lecturer
- written test - success rate 60 %
- oral exam

• Enrolment Statistics (Winter 2019, recent)
  
• Permalink: https://is.slu.cz/course/fpf/winter2019/ULGATLA029