ULGATLA029 Spa and tourism management

Faculty of Philosophy and Science in Opava
Winter 2017
Extent and Intensity
2/1/0. 3 credit(s). Type of Completion: zk (examination).
Teacher(s)
doc. Ing. Eva Wagnerová, CSc. (lecturer)
Ing. Jana Stuchlíková (seminar tutor)
Guaranteed by
doc. Ing. Eva Wagnerová, CSc.
Centrum interdisciplinárních studií – Faculty of Philosophy and Science in Opava
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The aim of the course is to give the students the basic information of the field of management - to get them acquainted with the importance, development and content of management, and the content of the functions of management. The students will get an in-depth knowledge of the personality and character of a manager, human resource management, corporate identity and international management of services. The students will be informed of other current managerial issues applied in tourism establishments especially in the area of spa and tourism.
Syllabus
  • 1. Nature, importance and functions of management in spa and tourism
    2. Classification of the development of management, current trends in spa and tourism management
    3. Types of management - strategic, crisis, innovative, project, quality, ecology, destination and yield management
    4. Process of management. Planning in spa and tourism
    5. Organisation and organisational structures of spa and tourism establishments
    6. Control as an effective tool of management in spa and tourism
    7. Decision-making, communication, coordination and regulation
    8. Leading and motivation of people working in spa and tourism
    9. Basics of human resource management
    10. Personality and character of a manager
    11. Identity of a company, managerial ethic
    12. International management in the area of spa and tourism
Literature
    recommended literature
  • časopisy:. Moderní řízení, Personál, C.O.T. info
  • ČASTORÁL, Z. Strategický management změna znalostí. Praha, 2010. info
  • MEAD, R. - ANDREWS, T.G. International management. 2009. info
  • VEBER, J. kol. Management. Základy, moderní manažerské přístupy, výkonnost a prosperita. Praha, 2009. info
  • KOTTER, J. P. Vedení procesů změny. Praha, 2009. info
  • KAJLÍK, V. a kol. České lázně a lázeňství. Praha:FTG, 2007. ISBN 978-80-239-9330-1. info
  • ARMSTRONG, M. Řízení lidských zdrojů - nejnovější trendy a postupy. Praha: Grada Publishing, 2007. ISBN 978-80-247-1407-3. info
  • KOUBEK, J. Řízení lidských zdrojů - základy moderní personalistiky. Praha: Management Press, 2007. ISBN 978-80-7261-168-3. info
  • HESKOVÁ, M. a kol. Cestovní ruch. Praha: Fortuna, 2006. ISBN 80-7168-948-3. info
  • SRPOVÁ, J. a kol. Sbírka příkladů a případových studií z managementu. Praha, 2005. info
  • DĚDINA, J. Management, organizování a ekonomika lázeňství. Praha: VŠ CRHL, 2004. ISBN 80-86592-01-4. info
  • KONEČNÝ, M. - WAGNEROVÁ, E. - NULLOVÁ, M. Inovační podnikání - praktikum. Karviná, 2003. info
  • KNOP, K. Lázeňství, ekonomika a management. Praha: Grada Publishing, 1999. ISBN 80-7169-717-6. info
Language of instruction
Czech
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Teacher's information
https://elearning.fpf.slu.cz/course/view.php?id=480
- written essay and its defence - topic assigned by the lecturer
- written test - success rate 60 %
- oral exam
The course is also listed under the following terms Winter 2012, Winter 2013, Winter 2014, Winter 2015, Winter 2016, Winter 2018, Winter 2019, Winter 2020, Winter 2021, Winter 2022, Winter 2023.
  • Enrolment Statistics (Winter 2017, recent)
  • Permalink: https://is.slu.cz/course/fpf/winter2017/ULGATLA029