USESEP080 Communication

Faculty of Public Policies in Opava
Winter 2014
Extent and Intensity
1/1/0. 3 credit(s). Type of Completion: zk (examination).
Teacher(s)
PhDr. Věra Juříčková, Ph.D. (lecturer)
Guaranteed by
PhDr. Věra Juříčková, Ph.D.
Institute of Central European Studies – Faculty of Public Policies in Opava
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The aim of the course Communication is to introduce basic concepts in theory of communication, think about variables which influence communication to students. The student should know main principles of communication. The levels of communication will be distinguished, the verbal and nonverbal communication will be characterized. All topics will be aimed at perception of communication of others, feedback control of own communication and body language control. The student will learn dialogue leading. The conflict situations and possibilities of their solution will be focused on as well. The possibilities of negotiation will be mentioned, as well as speech preparation, possibilities of persuasion and meeting leading. The issue of communication from the point of view of minority member will be included. The common effort should lead to more effective use of communication skills with the aim to manage the principles of healthy communication. The aim is to develop skills to communicate in order that our communication meets with desired effect in concrete communication context. The topics derived from current issues in society or students´ interests are used for communication.
Syllabus
  • 1. Basic concepts - areas of communication, models of communication, communication noises, competences
    2. Modality of communication context - physical, cultural, psychological
    3. Means of communication. Content, experience and relational level of communication
    4. Nonverbal communication - face-play, haptic communication, proxemics, posturology, kinesics
    5. Nonverbal communication - paralinguistics, communication via objects
    6. Verbal communication - perception, listening, verbal message. Dialogue leading
    7. Preparation of public speech and its performance. Meeting leading
    8. Conflict - understanding of conflict, approach to conflicts. Means of conflict solving
    9. Negotiation and the role of mediator. Agreement. Effective argumentation. Persuasion.
    10. Communication models - theory of plays, communication types according to V. Satir, transaction analysis, system approach, neurolingustic programming, assertiveness
    11. Basic principles of healthy communication. Functional an non-functional communication, communication vices
    12. Communication with minority members. Communication errors. Disorders in interpersonal communication. Team cooperation.
Literature
    required literature
  • VYBÍRAL, Z. Psychologie komunikace. Praha: Portál, 2005. info
  • DEVITO, J. A. Základy mezilidské komunikace. Praha: Grada, 2001. ISBN 80-7169-988-8. info
    recommended literature
  • PLAŇAVA, I. Průvodce mezilidskou komunikací. Přístupy-dovednosti-poruchy. Praha: Grada, 2005. info
  • MIKULÁŠTÍK, M. Komunikační dovednosti v praxi. Praha: Grada, 2003. info
  • KŘIVOHLAVÝ, J. Konflikty mezi lidmi. Praha: Portál, 2002. info
  • PEASE, A. Řeč těla. Praha: Portál, 2001. info
  • ČAKRT, M. Konflikty v řízení a řízení konfliktu. Praha: Management Press, 2000. info
Language of instruction
Czech
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Teacher's information
Tutorial active participation
The course is also listed under the following terms Winter 2012, Winter 2013.
  • Enrolment Statistics (recent)
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