UOGK051 Nursing Management

Faculty of Public Policies in Opava
Winter 2019
Extent and Intensity
4/0/3. 2 credit(s). Type of Completion: zk (examination).
Teacher(s)
doc. Ing. Viera Jakušová, Ph.D., MPH. (lecturer)
PhDr. Mgr. Hana Hozová (seminar tutor)
Guaranteed by
doc. Ing. Viera Jakušová, Ph.D., MPH.
Institute of Paramedical Health Studies – Faculty of Public Policies in Opava
Contact Person: Mgr. Veronika Slováček Hagenová
Timetable
Thu 3. 10. Thu 13:05–16:20 C205
  • Timetable of Seminar Groups:
UOGK051/A: Fri 13. 9. Fri 13:05–15:30 C308, H. Hozová
Prerequisites (in Czech)
FAKULTA(FVP) && TYP_STUDIA(B) && FORMA(K)
Course Enrolment Limitations
The course is only offered to the students of the study fields the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The course is designed as theoretical-practical complex. It familiarizes with fundamentals of applied modern management in health care with emphasis on the area of management and development of human resources, managerial skills and on methods and techniques of strategic management in health care, including their practical application. Special attention is paid to current issues of quality management in health care with focus on systems of assessment of quality of health care provided.
Syllabus
  • Lecture contents:
    1. Introduction in management - concept of management, applied management (in health care, nursing), levels
    of management, basic structure of managerial skills. Leader's role. Manager's role. Manager's profile - managerial
    skills.
    2. Management functions, system approach in management. Leadership, management, following. Company culture in
    health care. Functions of leadership and management, power. Function of controlling.
    3. Decision making and decision-making process in management. Main features and elements of decision making. Law and ethic issues, ethic of
    decision making in management.
    4. Strategic management. Methods and techniques of strategic management - SWOT, PEST, force field analysis,
    Delphi technique. Project management.
    5. Health care organizations, description of organization structure. Organizing - organization charts, interaction and
    communication within organization.
    6. Basic tasks of HR, HR activities, selection of people for jobs and functions, discrimination elements
    in selection of people. Power, politics and influences.
    7. Management of information and information sources. Information systems, PC communication.
    8. Communication in management. Introduction in controlled care and its tools.
    9. Strategies, methods and forms of provision of nursing care. Planning of work and services of nursing
    staff, organizing of nurses' work in the ward.
    10. Staff development and evaluation, job creation, adaptation process, supervision, mentoring, coaching.
    11. Influences on current nursing, internal and external factors, sustainability.
    12. Planning - setting of visions, strategies and goals. Fundamentals of marketing (marketing mix, advertising in health care).
    Benchmarking.
    13. Change management, re-engineering, resistance against changes, strategies to reduce resistance against changes.
    14. Team building through communication and partnership. Team work - responsibility, autonomy, authority, management and power, collective bargaining.
    15. Interpersonal and personal skills. Consumer - client - patient / community. Conflicts and conflict management.
    Delegation - skills in professional practice. Fulfilment and transformations in roles.
    16. Personal management: stress and time. Personal career management: perception of opportunities.
    17. Lifelong education of employees, philosophy of learning organization.
    Seminar and exercise contents:
    1. Manager's personality in nursing. Role play - model situations.
    2. Stages, procedures and methods of decision-making process and problem solving - model situations.
    3. Practical examples - SWOT, PEST, force field analysis, Delphi technique.
    4. Communication in management - model situations, presentations. Preparation of bargaining.
    5. Quality management. Creation of standard, designing of audit - model situations, presentations.
    6. Time management techniques - model situations.
Literature
    required literature
  • JAKUSOVA, V. Manazment pre nelekarske studijne programy. Martin: Osveta, 2016. ISBN 978-80-8063-447-6. info
  • ŠPIRUDOVÁ, L. Management ošetřovatelství. Vybrané kapitoly. Distanční studijní opora. Opava: SLU, FVP, 2012. ISBN 978-80-7248-861-2. info
  • KRÁLOVÁ, J. Vybrané kapitoly z personalistiky. Distanční studijní opora [online]. c2012, posl. akt. září 2012 [cit. 2012-09-23]. Opava: Slezská univerzita v Opavě, 2012. URL info
  • JAKUŠOVÁ, V. Základy zdravotníckeho manažmentu. Martin: Osveta, 2010. ISBN 978-80-8063-347-9. info
  • KILÍKOVÁ, M. JAKUŠOVÁ, V. Teória a prax manažmentu v ošetrovateľstve. Martin: Osveta, 2008. ISBN 978-80-8063-290-8. info
  • IVANOVÁ, K. Základy etiky a organizační kultury v managementu zdravotnictví. Brno: NCONZO, 2006. ISBN 80-7013-442-9. info
  • GLADKIJ, I. A KOL. Management ve zdravotnictví. Brno: Computer Press, 2003. ISBN 80-7226-996-8. info
    recommended literature
  • ŠPIRUDOVÁ, L. Doprovázení v ošetřovatelství I, pomáhající profese, doprovázení a systém podpor pro pacienty. Praha: Grada, 2015. ISBN 978-80-247-9963-6. info
  • ŠPIRUDOVÁ, L. Doprovázení v ošetřovatelství II, doprovázení sester sestrami, mentorování, adaptační proces, supervize. Praha: Grada, 2015. ISBN 978-80-247-9965-0. info
  • BLAŽEK, L. Management: organizování, rozhodování, ovlivňování. Praha: Grada, 2011. ISBN 978-80-247-3275-6. info
  • CAJTHAMR, V., DĚDINA, J. Management a organizační chování. Praha: Grada, 2010. ISBN 978-80-247-3348-7. info
  • JAKUŠOVÁ, V., SAKOVÁ, J. Manažment interpersonálnych vzťahov v zdravotníckom zariadení. In: Podpora zdravia, prevencia a hygiena v teórii a praxi 6. Martin : Jesseniova LF UK, Beriss, 2009. ISBN 978-80-88866-64-0. info
  • PAUKNEROVÁ, D. a kol. Psychologie pro ekonomy a manažery. Praha: Grada, 2006. ISBN 80-247-1706-9. info
  • SOUČEK, Z., BURIAN, J. Strategické řízení zdravotnických zařízení. Praha: Professional publishing, 2006. ISBN 80-86946-18-5. info
  • JCI. Mezinárodní akreditační standardy pro nemocnice. Komentovaný oficiální překlad. Praha: Grada, 2004. ISBN 80-247-0629-6. info
Language of instruction
Czech
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Information on the extent and intensity of the course: Přednáška 4 HOD/SEM, Seminář 3 HOD/SEM.
Teacher's information
The contact instruction is implemented through the system of tutorials on selected topics. The combined part of the studies is implemented in the e-learning course environment at e-portal http://elearning.fvp.slu.cz/. The students have study supports including correspondence tasks available for instruction there. The course is concluded by a credit in written or oral form; within it, the student will demonstrate knowledge of basic and recommended reading and be able to discuss the processed correspondence tasks. The student will have opportunity to consult individually the topics studied, through individual or group tutorials or electronic mail.
Credit requirements: 80 % active attendance to practical sessions, defence of seminar essay.
Exam requirements: oral exam.
The course is also listed under the following terms Winter 2016, Winter 2017, Winter 2018, Winter 2020, Winter 2021, Winter 2022, Winter 2023, Winter 2024.
  • Enrolment Statistics (Winter 2019, recent)
  • Permalink: https://is.slu.cz/course/fvp/winter2019/UOGK051