UPPVFK010 Communication with Seniors II

Faculty of Public Policies in Opava
Winter 2022
Extent and Intensity
8/0/0. 6 credit(s). Type of Completion: z (credit).
Teacher(s)
Mgr. Silvie Quisová, Ph.D. (lecturer)
Guaranteed by
Mgr. Silvie Quisová, Ph.D.
Institute of Pedagogical and Psychological Sciences – Faculty of Public Policies in Opava
Contact Person: PhDr. Edita Ondřejová, Ph.D.
Prerequisites
FAKULTA ( FVP ) && TYP_STUDIA ( B ) && FORMA ( K )
Knowledge of the specifics of communication with seniors, knowledge and skills of using appropriate communication strategies, active listening skills and conducting an interview with the seniors.
Course Enrolment Limitations
The course is only offered to the students of the study fields the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The aim of the subject Communication with Seniors II. is the deepening of students' knowledge and communication skills in social communication with the seniors. The lecture cycle deals with group communication with seniors and the development of their communication skills, prevention and resolution of conflicts with seniors, communication strategies with demanding types of seniors, specifics of communication with the senior in palliative care and communication with relatives of seniors. Theoretical knowledge will be transposed into practice.
Learning outcomes
Professional knowledge: The student knows and understands the group dynamics processes for group work with senior citizens, knows the concepts for developing their communication skills, knows the causes of the origin and the mechanisms of conflict resolution, knows the seniors and appropriate communication strategies. The student knows the specifics of communication and desirable communication procedures in the field of palliative care. Professional skills: The student is able to use efficient means of communication in individual and group work with seniors, to take into account the specifics of the target group and to adequately develop the communication skills of seniors. He is able to solve the causes of the conflicts and to prevent conflicts, thus minimizing the negative impact on seniors and their surroundings. Students are able to communicate with demanding seniors and choose effective communication strategies. The student can choose appropriate communication strategies with senior palliative care and is able to communicate with relatives of senior. The student applies the acquired information and skills in practice. He is able to link the acquired knowledge with the needs and requirements in its practice. General competence: The student is able to communicate with different types of seniors, including demanding types, and choose a suitable strategy for dealing with conflicts. The student is competent to work with an individual and a group of seniors, is capable of communicating with the senior and his / her relatives in palliative care.
Syllabus
  • 1. Differences in communication with the individual and with the group. Group work with seniors.
    2. Developing the communication skills of seniors.
    3. Conflicts with seniors, prevention and solutions.
    4. Demanding types of seniors, causes and characteristics (aggressive, anxious, closed, etc.).
    5. Suitable communication strategies with demanding types of seniors.
    6. Palliative care - specifics of communication.
    7. Communication with relatives of the senior.
Literature
    required literature
  • QUISOVÁ, Silvie. Komunikace se seniory II.: Distanční studijní text. 1st ed. Opava, 2019, 122 pp. info
  • HAUKE, M. Zvládání problémových situací se seniory nejen v pečovatelských službách. Praha: Grada, 2014. info
  • KELNAROVÁ, J. Tanatologie v ošetřovatelství. Brno: Litera, 2007. info
  • KUPKA, M. Psychosociální aspekty paliativní péče. Praha: Grada, 2014. info
  • MLÝNKOVÁ, J. Péče o staré občany. Praha: Grada, 2011. ISBN 978-80-247-3872-7. info
    recommended literature
  • KŘIVOHLAVÝ, J. Psychologie nemoci. Praha: Grada Publishing, 2002. info
  • KOPŘIVA, K. Lidský vztah jako součást profese. Praha: Portál, 1997. ISBN 80-7178-150-9. info
  • NAKONEČNÝ, M. Sociální psychologie. Praha: Academia, 1999. ISBN 80-200-0609-7. info
  • ŠPATENKOVÁ, N. Gerontagogické intervence. Olomouc: FF UP ICZ, 2009. info
  • KŘIVOHLAVÝ, J. Stárnutí z pohledu pozitivní psychologie. Praha: Grada, 2011. ISBN 978-80-247-3604-4. info
  • MALÍKOVÁ, E. Péče o seniory v pobytových sociálních zařízeních. Praha: Grada, 2010. info
  • ZGOLA, J.,M. Úspěšná péče o člověka s demencí. Praha: Grada Publishing, 2003. ISBN 80-247-0183-9. info
    not specified
  • ČEVELA, R., KALVACH, Z., ČELEDOVÁ, L. Sociální gerontologie. Praha: Grada, 2012. info
  • DVOŘÁČKOVÁ, D. Kvalita života seniorů v domovech pro seniory. Praha: Grada, 2012. info
  • PLEVOVÁ, I. a kol. Ošetřovatelství II. Praha: Grada, 2011. info
Teaching methods
Monological
Dialogical Class discussion Good practice examples
Assessment methods
written seminar work, oral exam
Language of instruction
Czech
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Information on the extent and intensity of the course: Přednáška 8 HOD/SEM.
Teacher's information
Consultations are possible within the teaching, after agreement in person with the teacher or email communication.
The course is also listed under the following terms Winter 2016, Winter 2017, Winter 2018, Winter 2019, Winter 2020, Winter 2021, Winter 2023.
  • Enrolment Statistics (Winter 2022, recent)
  • Permalink: https://is.slu.cz/course/fvp/winter2022/UPPVFK010