CVAPA13 English 1 - Part 3

School of Business Administration in Karvina
Summer 2015
Extent and Intensity
0/2/0. 2 credit(s). Type of Completion: z (credit).
Teacher(s)
Mgr. Veronika Burdová (seminar tutor)
Mgr. Zuzana Glacová (seminar tutor)
Mgr. Eva Hánečková (seminar tutor)
Mgr. Martina Chylková (seminar tutor)
PhDr. Janusz Karpeta, Ph.D. (seminar tutor)
Bc. Olga Klimentová (seminar tutor)
Mgr. Martina Palyzová (seminar tutor)
Guaranteed by
Department of Tourism and Leisure Activities – School of Business Administration in Karvina
Contact Person: PhDr. Janusz Karpeta, Ph.D.
Prerequisites
Prerequisites - other information about course preconditions:
A student can enrol 3rd part of the course if he passes 1st and 2nd parts or he is studying 2nd and 3rd parts at the same time.
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
there are 12 fields of study the course is directly associated with, display
Course objectives
Course objectives: Level B 2.1 intermediate - upper-intermediate The course begins from an intermediate level of professional English concentrated on economics and business. A student will enlarge and strengthen his/her existing knowledge mainly in business communication and he/she will improve his/her writing skills and skills in administration. A student will be able to read the texts concentrated on economics, management, marketing and finance and will be able to express himself/herself to them. The course is aimed to present the principles of vocabulary formation and its development and to lead the students to conscious and purposeful language usage in common and professional communication from both aspects of fluency and grammatical correctness.
Syllabus
  • 1.- 3. Corporate culture
    4.- 6. Customer support
    7.- 9. Products and packaging
    10. - 12.Careers
    13. Revision of the materiál
    1. Corporate Culture
    Work culture and placements
    Work organization and responsibility
    Homework: DVD and self-study
    2. Corporate Culture
    Past tenses and advice structures
    Meeting - one-to-one
    Homework: DVD and self-study
    3. Corporate Culture
    A placement report
    Case study - counseling
    Review 1
    4. Customer support
    Call centres
    Customer service and telephoning
    Homework: DVD and self-study
    5. Customer support
    Asking questions and giving instructions
    Dealing with problems by telephone
    Homework: DVD and self-study
    6. Customer support
    Formal and informal correspondence
    Case study - Cybertartan Software
    Review 2
    7. Products and packaging
    Packaging
    Specifications and features
    Homework: DVD and self-study
    8. Products and packaging
    Articles, relative clauses and noun combinations
    Presentations - structure
    Homework: DVD and self-study
    9. Products and packaging
    A product description
    Case study - Big Jack's Pizza
    Review 3
    10. Careers
    Career choices
    Careers, personal skills and qualities
    Homework: DVD and self-study
    11. Careers
    Present tenses
    Job interviews
    Homework: DVD and self-study
    12. Careers
    A CV
    Case study - Gap years and career breaks
    Review 4
    13. Revision of the material
Literature
    required literature
  • ALLISON, J, EMMERSON, P. The Business Intermediate. Student's Book. Oxford: Macmillan Education, 2007. ISBN 978-1-4050-8185-6. info
  • HARDING, K., HENDERSON, P. High Season. Oxford: Oxford University Press, 2001. ISBN 0 19 451308 4. info
  • HARDING, K., HENDERSON, P. High Season, Workbook. Oxford: Oxford University Press, 2001. ISBN 0 19 451310 6. info
Teaching methods
Seminar classes
Assessment methods
Credit
Language of instruction
English
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Teacher's information
Requirements:
The course is completed by a course-credit through an ongoing written or oral tests and a final credit test. Students have the possibility to gain up to 100 points as maximum, whereas to gain the course-credit they must achieve at least 60 points. Students who repeat this part of the language do not have the obligation of 60% attendance.
A student can enrol 3rd part of the course if he passes 1st and 2nd parts or he is studying 2nd and 3rd parts at the same time.
The course is also listed under the following terms Winter 2014, Winter 2015, Summer 2016, Winter 2016, Summer 2017, Winter 2017, Summer 2018, Winter 2018, Summer 2019.
  • Enrolment Statistics (Summer 2015, recent)
  • Permalink: https://is.slu.cz/course/opf/summer2015/CVAPA13