KCJKPIC Intercultural Communication

School of Business Administration in Karvina
Winter 2009
Extent and Intensity
1/2/0. 3 credit(s). Type of Completion: zk (examination).
Teacher(s)
PhDr. Krystyna Heinz (lecturer)
PhDr. Krystyna Heinz (seminar tutor)
Guaranteed by
PhDr. Krystyna Heinz
Department of Tourism and Leisure Activities – School of Business Administration in Karvina
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
Students will be provided knowledge and skills related to social, political and economic institutions in various cultures. Special attention will be devoted to the development of students´ critical awareness concerning the ability to evaluate on the bases of explicit criteria accepted in their own culture and in other cultures. This approach will be based on the analytic attitude to culture phenomena, their context, the awareness of the own ideological perspectives and values, like e.g. human rights, religion, etc., as well as of the potential conflicts between cultures. Students will be led towards empathy, i.e. accepting different systems of culture values and negotiating in international business interact.
Syllabus
  • A
    1 Business Organization and Culture
    2 Religions and Their Impact on Intercultural Communication
    3 The Importance of Eating Habits for Various Cultures
    4 Division of Cultures
    5 The Power of Non-Verbal Communication
    B
    6 Finnish Business Ethics
    7 Spanish Culture and Its Specifics
    8 Holidays and Celebrations in Turkish Culture
    9 Russian Business Culture
    10 American Individualism and Japanese Team Working
    11 The Potential of Polish Market and Polish Culture
    12 Presentations
    13 Revision - TEST YOURSELF
    1 Business Organization and Culture
    Defining culture
    Cultural and cross-cultural awareness
    Types of culture

    2 Religions and Their Impact on Intercultural Communication
    Culture, thought and language
    Culture values
    World religions
    3 The Importance of Eating Habits for Various Cultures
    Home culture and target culture
    National cuisines
    4 Division of Cultures
    National identity
    Division according to Hofstede, Trompenaars and Lewis
    5 The Power of Non-Verbal Communication
    Non-verbal disciplines
    Gestures with different meanings in different cultures
    6 Finnish Business Ethics
    Consciousness of cultural differences in values, beliefs and attitudes.
    Doing business with the Finns
    7 Spanish Culture and Its Specifics
    National stereotypes, examining stereotypes, and overcoming stereotypes
    Doing business with the Spaniards
    8 Holidays and Celebrations in Turkish Culture
    Adaptation to a foreign culture, acculturation and culture shock
    9 Russian Business Culture
    Requests. Superstitions.
    Doing business with the Russians
    10 American Individualism and Japanese Team Working
    Individualism and collectivism
    Doing business with the Japanese and Americans
    11 The Potential of Polish Market and Polish Culture
    Overcoming fraud and corruption
    Doing business with the Poles
    12 Presentations
    Students´ presentations and discussions
    13 Revision - TEST YOURSELF
    A set of 50 questions related to all the topics
Literature
    required literature
  • HEINZOVÁ, K. Intercultural Communication, updated edition. Karviná: OPF SU, 2007. ISBN 978-80-7248-5. info
    recommended literature
  • NOVÝ, I., SCHROLL-MACHL, S. Interkulturní komunikace v řízení a podnikání. Management Press, 1999. info
Language of instruction
English
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Teacher's information
exam
The course is also listed under the following terms Winter 2008, Summer 2009, Summer 2010.
  • Enrolment Statistics (Winter 2009, recent)
  • Permalink: https://is.slu.cz/course/opf/winter2009/KCJKPIC