OPF:MPBEMSK Managerial Skills - Course Information

MPBEMSK Managerial Skills

Extent and Intensity

0/0. 4 credit(s). Type of Completion: z (credit).

Teacher(s)

Ing. Žaneta Rylková, Ph.D. (seminar tutor)
Ing. Šárka Zapletalová, Ph.D. (seminar tutor)

Guaranteed by

Ing. Šárka Zapletalová, Ph.D.
Department of Business Economics and Management – School of Business Administration in Karvina

Prerequisites

The course can be registered independently on other courses.

Course Enrolment Limitations

The course is also offered to the students of the fields other than those the course is directly associated with.

fields of study / plans the course is directly associated with

• Marketing and Management (programme OPF, B_EKOMAN)

Course objectives

The course is intended to follow up the theoretical findings mastered in the course Management and to offer students an opportunity to get acquainted with essential managerial skills, which they will utilise in management of people in different situations.

Syllabus

• Content Structure :
  1. Management and personal development
  2. Manager's profile and work
  3. Testing abilities, personality and motivation of a manager
  4. Managing career
  5. Managing Stress
  6. Leadership Skills
  7. Chairing meetings
  8. Delegating power and responsibility
  9. Team work
  10. Negotiation Skills
  11. Time management
  12. Time management techniques
  13. Performance Management , Commercial contacts
  1. Management and personal development
  Personal development. Reflective assessment on dimension of managerial success.
  2. Manager´s profile and work
  Manager´s work, general principles and character. Manager´s competencies. Personality preconditions of manager´s success. Managerial responsibility and role.
  3. Testing abilities, personality and motivation of a manager
  Abilities tests. Personality tests. Motivation tests.
  4. Managing career
  Definition and criteria of a career. Personal and professional criteria, career progress. Conditions for development of a career.
  5. Managing stress
  Types of stress, techniques and strategies that could help in face of distractions and perceived failures.
  6. Leadership skills
  Power and authority. Characteristics of styles of leading people. Principles of manipulation techniques for leading people. Positive and negative tactics. Tactical pitfalls and tactical strategies.
  7. Chairing meetings
  Meetings - preparation, importance and benefits of meetings, course of meetings, principles of chairing meetings, common mistakes and drawbacks.
  8. Delegating power and responsibility
  Centralisation and decentralisation of decision-making, advantages and disadvantages of delegating. Procedure and problems of delegating.
  9. Team work
  Stages of development of a working collective. Conditions of effective team work. Forms, development stages and success factors of team work. Team member roles.
  10. Negotiation Skills
  Conflict and process of development of conflict situations. Strategy of coping with conflicts. Skills required for negotiating a satisfactory resolution of differences.
  11. Time management
  Importance of time for a manager, time review. Setting goals and their priorities. Time planning and plan inspection, planning techniques.
  12. Time management techniques
  Time aspects of work with written information, filling, arrangement of work environment, meetings strategies, delegating.
  13. Performance management, commercial contacts
  Performance management, providing feedback and rewarding. Phases of business negotiation and their importance. Types of media and their importance.
  

Literature

required literature
• ANCONA, D. Managing for the Future: organizational behavior & processes. Cincinnati : South-Western, 1999. ISBN 0-538-87546-1. info
• CAMPBELL, D. J. Organizations and the Business Environment. Oxford : Butterworth-Heinemann, 1998. ISBN 0-7506-2760-3. info
• ORGAN, D. W. Organizational Behavior , 4th ed. Homewood: McGraw Hill, 1991. ISBN 0-256-06667-1. info

recommended literature
• COLLINSON, CH., PARCELL, G. Knowledge Management. Brno: Computer Press, 2005. ISBN 80-251-0760-4. info
• MOLE, J. Mind Your Manners: Managing Business Cultures in a Global Europe. London: Nicholas Brealey Pub, 2003. ISBN 1-857-88314-4. info
• ROBBINS, S. P., HUNSAKER, P. L. Training in Interpersonal Skills. Upper Saddle River : Prentice-Hall, 2003. ISBN 0-13-009054-9. info
• WHETTEN, D. A., CAMERON, K. M. Developing Management Skills, 5th ed. Upper Saddle River, : Prentice Hall, 2002. ISBN 13-091408-8. info
• CLARKE, A. Learning Organizations. What They Are and Know to Become One. Leicester: NIACE, 2001. ISBN 1-86201-116-8. info
• BELBIN, M.R. Management teams - why they succeed or fail. Oxford : Butterworth Heinemann, 1996. ISBN 0-7506-2676-3. info

Teaching methods

Lecture supplemented with a discussion
One-to-One tutorial
Laboratory work
Skills demonstration
Students' self-study

Assessment methods

Written test
Credit

Language of instruction

English

Further comments (probably available only in Czech)

The course can also be completed outside the examination period.
Information on the extent and intensity of the course: Seminář 12 HOD/SEM.

Teacher's information

Seminar paper (creation of managerial profile), presentation of team work (case study solving), 2 continuous tests and written exam.

Activity	Difficulty [h]
Konzultace	6
Ostatní studijní zátěž	74
Seminář	6
Zápočet	30
Summary	116

• Enrolment Statistics (Winter 2012, recent)
  
• Permalink: https://is.slu.cz/course/opf/winter2012/MPBEMSK