SVPECMT Effective Communication in Multicultural Teams

Obchodně podnikatelská fakulta v Karviné
zima 2012
Rozsah
1/2/0. 5 kr. Ukončení: z.
Vyučující
PhDr. Krystyna Heinz (přednášející)
Mgr. Irena Orszulik, Ph.D. (přednášející)
PhDr. Krystyna Heinz (cvičící)
Mgr. Irena Orszulik, Ph.D. (cvičící)
Garance
Mgr. Irena Orszulik, Ph.D.
Katedra ekonomie a veřejné správy – Obchodně podnikatelská fakulta v Karviné
Předpoklady
Design of a topic-related case study in a team and its presentation, creating a journal with elements of self-reflection and self-evaluation.
Omezení zápisu do předmětu
Předmět je nabízen i studentům mimo mateřské obory.
Mateřské obory/plány
Cíle předmětu
The goal of the subject is to develop students´, socio-cultural, communicative and intercultural competencies related to new divisions of team effort. The students will be able to discuss and develop their own strategies, learn self-reflection and self-evaluation, and especially they will acquire experiences in the area of case study solution, which will contribute to getting future positions in the European labour market. The main output of the course is a topic related design of a case study in a team and its presentation as well as creation of a journal with elements of self-reflection and self-evaluation.
Osnova
1 Team building
2 Self-assessment tools
3 Reflection on pre-course activities
4 Institutional and cultural background
5 Benefits of European diversity
6 Journal recording
7 Impact of religions
8 Cross-cultural communication
9 French business in action
10 Role play and drama
11 Case studies
12 Presentation skills
13 Presentations of case studies
1 Barriers to intercultural communication in a team
Negotiating process, leadership
Relationship building
Case studies and critical incidents
2 Self assessment tools and their significance
Choosing the most proper ones
3 Analysis of pre-course activities at partners´ institutions
Comparisons and conclusions
4 Introducing home institutions
Culture specifics
5 Specifics of working in a multicultural team
International business styles
Barriers to doing business internationally
6 The goal of writing journals
Instructions
7 Traditional and new religions in modern world
Influence of religions on effective communication
Religion and spirituality
8 Theory of cultures
International business styles
Intercultural pragmatics
9 Culture specifics in France
Gift giving on business
10 Significance of role play and drama in team communication
Preparation of role plays in multicultural teams
11 Creating of a case study
Elaborating the text
Presenting it to other students
12 Video-recording of presentations
Their analysis
Recommendation of improvements
13 Revising the most important items
Evaluating the course - a questionnaire
Evaluating the performance of students and teachers
Literatura
    doporučená literatura
  • BORSHEY, J., SWAN, R. Crossing Cultures. 2007. ISBN 9788853609755. info
  • PRUCHA, J. Interkulturní psychologie. Praha: Portál, 2004. ISBN 80-7178-885-6. info
  • GIBSON, R. Intercultural Business Communication. Spain: OUP, 2002. ISBN 0194421805. info
Výukové metody
Demonstrace dovedností
Seminární výuka
Metody hodnocení
Kombinovaná zkouška
Vyučovací jazyk
Angličtina
Další komentáře
Předmět je dovoleno ukončit i mimo zkouškové období.
Předmět je zařazen také v obdobích zima 2011, léto 2012, léto 2013, zima 2013, léto 2014.