SVPECMT Effective Communication in Multicultural Teams

Obchodně podnikatelská fakulta v Karviné
zima 2012
Rozsah
1/2/0. 5 kr. Ukončení: z.
Vyučující
PhDr. Krystyna Heinz (přednášející)
Mgr. Irena Orszulik, Ph.D. (přednášející)
PhDr. Krystyna Heinz (cvičící)
Mgr. Irena Orszulik, Ph.D. (cvičící)
Garance
Mgr. Irena Orszulik, Ph.D.
Katedra ekonomie a veřejné správy – Obchodně podnikatelská fakulta v Karviné
Předpoklady
Design of a topic-related case study in a team and its presentation, creating a journal with elements of self-reflection and self-evaluation.
Omezení zápisu do předmětu
Předmět je nabízen i studentům mimo mateřské obory.
Mateřské obory/plány
Cíle předmětu
The goal of the subject is to develop students´, socio-cultural, communicative and intercultural competencies related to new divisions of team effort. The students will be able to discuss and develop their own strategies, learn self-reflection and self-evaluation, and especially they will acquire experiences in the area of case study solution, which will contribute to getting future positions in the European labour market. The main output of the course is a topic related design of a case study in a team and its presentation as well as creation of a journal with elements of self-reflection and self-evaluation.
Osnova
  • 1 Team building
    2 Self-assessment tools
    3 Reflection on pre-course activities
    4 Institutional and cultural background
    5 Benefits of European diversity
    6 Journal recording
    7 Impact of religions
    8 Cross-cultural communication
    9 French business in action
    10 Role play and drama
    11 Case studies
    12 Presentation skills
    13 Presentations of case studies
    1 Barriers to intercultural communication in a team
    Negotiating process, leadership
    Relationship building
    Case studies and critical incidents
    2 Self assessment tools and their significance
    Choosing the most proper ones
    3 Analysis of pre-course activities at partners´ institutions
    Comparisons and conclusions
    4 Introducing home institutions
    Culture specifics
    5 Specifics of working in a multicultural team
    International business styles
    Barriers to doing business internationally
    6 The goal of writing journals
    Instructions
    7 Traditional and new religions in modern world
    Influence of religions on effective communication
    Religion and spirituality
    8 Theory of cultures
    International business styles
    Intercultural pragmatics
    9 Culture specifics in France
    Gift giving on business
    10 Significance of role play and drama in team communication
    Preparation of role plays in multicultural teams
    11 Creating of a case study
    Elaborating the text
    Presenting it to other students
    12 Video-recording of presentations
    Their analysis
    Recommendation of improvements
    13 Revising the most important items
    Evaluating the course - a questionnaire
    Evaluating the performance of students and teachers
Literatura
    doporučená literatura
  • BORSHEY, J., SWAN, R. Crossing Cultures. 2007. ISBN 9788853609755. info
  • PRUCHA, J. Interkulturní psychologie. Praha: Portál, 2004. ISBN 80-7178-885-6. info
  • GIBSON, R. Intercultural Business Communication. Spain: OUP, 2002. ISBN 0194421805. info
Výukové metody
Demonstrace dovedností
Seminární výuka
Metody hodnocení
Kombinovaná zkouška
Vyučovací jazyk
Angličtina
Další komentáře
Předmět je dovoleno ukončit i mimo zkouškové období.
Předmět je zařazen také v obdobích zima 2011, léto 2012, léto 2013, zima 2013, léto 2014.