MU:MU11180 Technics of Manag. Comm. I - Course Information

MU11180 Technics of Managements Communication I

Extent and Intensity

1/1/0. 2 credit(s). Type of Completion: z (credit).

Teacher(s)

Mgr. Eva Dobrušová (lecturer)
Mgr. Eva Dobrušová (seminar tutor)

Guaranteed by

Mgr. Eva Dobrušová
Mathematical Institute in Opava

Course Enrolment Limitations

The course is also offered to the students of the fields other than those the course is directly associated with.

fields of study / plans the course is directly associated with

• Applied Mathematics in Risk Management (programme MU, B1101)
• Mathematical Methods in Economics (programme MU, B1101)

Course objectives

The subject gives students a general view of manager techniques that include methodology and presentation of activities, assertive behaviour, rhetoric and communication. It makes students familiar with correct methods of presentation, moderation, non-verbal communication and group work. Students will learn the structure of expressing themselves clearly, techniques of argumentation and tips for work with audience.

Syllabus

• 1) Presentation techniques.
  2) Process and stages of presentation, presentation technique and its use in practice, practising of presentation.
  3) Non-verbal presentation.
  4) Moderation process and techniques, coping with negative criticism and audience opinions.
  5) Assertive communication as another communication technique.
  6) Aggressivity and manipulation. Ways of distinguishing them during communication.
  7) Basic parts of assertive behaviour ? techniques, procedures, assertive rights.
  8) Problems of cognitive constructions (automatic thinking, stereotypes), testing of personal stereotypes.
  9) Contents and the meaning of the term ?rhetoric?.
  10) Contents and the structure of high-quality speech, rhetorical practice, coping with stage-fright and other problems, voice culture, voice training.
  

Literature

recommended literature
• J. S. Townsend. Prezentace. Praha, 2007. ISBN 978-80-7367-214-0. info
• J. Civil. Asertivita. Frýdek-Místek, 2006. ISBN 80-7362-291-2. info
• P. Krohe. Cvičebnice manažerských technik. Olomouc, 2006. ISBN 80-244-1275-6. info
• V. KHELEROVÁ. Komunikační a obchodní dovednosti manažera. Praha, Grada Publishing a.s., 2006. ISBN 80-247-1677-1. info
• A. Špačková. Moderní rétorika. Praha, 2006. ISBN 80-247-1704-2. info
• E. HIERHODL. Rétorika a prezentace. Praha, Grada Publishing a.s., 2005. ISBN 80-247-0782-9. info
• T.WIEKE. Rétorika v praxi. Dobřejovice, Rebo Productions, 2005. ISBN 80-7234-418-8. info
• P. Krohe. Lidský kapitál a vzdělávací marketing v andragogických pohledech. Praha, 2004. ISBN 80-86861-04-X. info
• E. Hoflerová, P. Krohe. Komunikační dovednosti. Ostrava, 2003. ISBN 80-7042-287-4. info
• E. Jarošová, R. Komárková, D. Pauknerová, K. Pavlica. Trénink sociálních a manažerských dovedností. Praha, 2001. ISBN 80-7261-048-1. info
• M. Čakrt. Konflikty v řízení a řízení konfliktů. Praha, 2000. ISBN 80-85943-81-6. info
• I. Horáková a kol. Strategie firemní komunikace. Praha, 2000. ISBN 80-85943-99-9. info
• J. Bokr, J. Svatek. Základy logiky a argumentace. Pelhřimov, 2000. ISBN 80-902627-8-3. info
• B. Švandová, M. Jelínek. Argumentace a umění komunikovat. Brno, 1999. ISBN 80-210-2186-1. info
• P. L. Berger, T. Luckmann. Sociální konstrukce reality. Brno, 1999. ISBN 80-85959-46-1. info
• S. R. Covey. 7 návyků vůdčích osobností. Praha, 1997. ISBN 80-85213-41-9. info
• J. Mulholland. Handbook of persuasive tactics. London, 1994. ISBN 0-415-08930-1. info
• J. Plamínek. Řešení konfliktů a umění rozhodovat. Praha, 1994. ISBN 80-85794-14-4. info
• J. Grác. Persuásia. Bratislava, 1988. info

Language of instruction

Czech

Further comments (probably available only in Czech)

The course can also be completed outside the examination period.

Teacher's information

- Active attendance at lectures and practice.
- Elaboration of seminary work according to setting and its presentation.

• Enrolment Statistics (Winter 2012, recent)
  
• Permalink: https://is.slu.cz/course/sumu/winter2012/MU11180