WEEK 3: Replies and quotations - deadline 13.10. - non-graded

In unit 4 of the book, read all the information and get some theoretical background on "replies and quotations (price quotations and estimates). 

As for task no.3, please write a letter of reply to your enquiry on behalf of the supplier. Enclosed with the letter of reply, please insert the price quotation, including terms and conditions of the shipment - See the Incoterms 2020 in the picture below. If you wish, offer the prospective customer some negotiated conditions such as discounts, payment methods, transport, and insurance costs, etc. Do not forget to include the delivery date, provide an estimate, and, if necessary, insert both fixed and negotiable terms for your potential customer.

Please note that we use the customer's name instead of 'Dear Sir/Madam.' Let the customer know early in the letter whether or not you can assist them. Make sure that you have supplied all the information your customer enquired about in the enquiry letter, thank the customer for contacting you, and encourage further enquiries. Do not promise a delivery date that you cannot keep.

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