WEEK 6: Requests for Payment - deadline 3.11 - non-graded

In the book, read pages 87 - 97 on the other half of payment-oriented letters and their examples.

There are three primary types of payment requests. A supplier usually takes these steps to recover a debt:

• The first request is a polite reminder of a customer´s debt
  
• The second request is a more insistent one, referring to the letter you have already sent, and encloses copies of invoices and statements.
  
• Third request - final demand must be handled with restraint - review what has happened, explain that the balance has been outstanding for a long period, and if necessary, threaten legal action if the account is not settled within a specified period. 

In the book, please , read pages 87 - 97 on the other half of the payment-oriented letter

Remember: Typically, a supplier will take three steps to recover a debt. The first step is to write a polite letter acknowledging that there may be a valid reason why the account has not yet been cleared. The second is a more insistent request which refers to the letter you have already sent, and encloses copies of invoices and statements. You can, in the second request, state that you expect payment or a reply within a reasonable time. A final demand must be handled with restraint. Review what has happened, explain that the balance has been outstanding for a long period, and if necessary, threaten legal action if the account is not paid within a specified period.

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