Crisis Management

Organization of Teaching, Communication and Evaluation


Course Organization

The teaching of the course is organized into twelve topics in which student actively participates and for which he/she is preparing.

The topics of the lectures and seminars are listed in the course syllabus.

Communication

Students can communicate through:

  • email zapletalova@opf.slu.cz
  • consultation hours (Tuesday 12:00 -14:00)
  • discussion forum

Course Evaluation

  • Active participation in seminars: the student is obliged to actively participate in solving examples at the seminar; 10% of points.

  • Seminar paper: the student is obliged to prepare a seminar paper on the topic assigned by the lecturer and submit the thesis no later than in the week 13. 12. - 19. 12. 2021 via the Homework Vaults in IS SU and the lecturer will evaluate the submitted work (seminar papers submitted after the deadline will not be accepted); 20% of points. 

  •  Exam: exam will take the form of a written test via IS SU; 70% of points.

  • The student can get a total of 100 points (100 %).

    Based on the obtained points, the student can obtain the following evaluation (according to the international ECTS methodology):

    Evaluation A              100 – 90 points

    Evaluation B              89 – 80 points

    Evaluation C              79 – 70 points

    Evaluation D              69 – 60 points

    Evaluation E               59 – 50 points

  • Literature

  • FINK, S. Crisis Communications: The Definitive Guide to Managing the Message. New York: McGraw-Hill, 2013. ISBN 978-0-07-179921-8. 
  • BERNSTEIN, J. Manager´s Guide to Crisis Management. New York: McGraw-Hill, 2011. ISBN 978-0-07-176949-5. 
  • LUECKE, R. Crisis Management: Master the Skills to Prevent Disasters. Boston: Harvard Business School Press, 2004. ISBN 978-1-59139-437-2.
  • JORDAN-MEIER, J. The Four Stages of Highly Effective Crisis Management. Boca Raton: CRC Press, 2011. ISBN 978-1-4398-5373-3. 
  • FINK, S. Crisis Management: Planning for the Inevitable. Lincoln: iUniverse, 2002. ISBN 978-0-595-09079-2.
  • MITROFF, I. I., PEARSON, CH. M., HARRINGTON, L. K. The Essential Guide to Managing Corporate Crises. Oxford: Oxford University Press, 1996. ISBN 978-0195097443.